We all need Techs, & It's up to us to solve the problem!
-
Available Subscriptions
-
Have you checked out Joe's Latest Blog?
-
By Joe Marconi in Joe's Blog0 commentsIt always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
-
-
Similar Topics
-
By Joe Marconi
As a former shop owner turned business coach, this is a topic that I see often: A shop takes the time to establish their true labor rate, and in many cases, raises their labor rate significantly. While they get a short-term boost in labor profit, the long-term results are mediocre, at best. Why?
One of the reasons is that the cost of doing of business has also increased, along with payrolls, and in many cases, at a faster rate then the rising labor rates. And then there is the issue with poor productivity.
Has this happen to you and what are your strategies to maintain needed profits?
-
By Joe Marconi
It seems there is a big movement to change business software management programs these days. I would like to know who has, the old program, the new one you choose, why, and if you are happy with your choice?
-
-
By Joe Marconi
This has happened to most of us: You have a series of interviews, asked all the questions you needed to ask, did your due diligence, and hire a new employee.
Two weeks, later, you realize you made a bad mistake.
What do you do, what have you learned from the wrong hire? And how long do you hold on this person?
-
By Changing The Industry
Hiring Tips to Find the Right Tech Talent #podcast #autorepairbusiness #automotivebusiness
-
-
-
Similar Tagged Content
-
Women In Auto Care Donate Record Scholarships!
By Joe Marconi,
- recruiting
- recruiting technicians
- (and 1 more)
- 0 replies
- 1,304 views
-
Techs Leaving the Industry: How Can We Convince Them To Stay?
By Joe Marconi,
- tech hiring
- recruiting
- (and 2 more)
- 10 replies
- 8,969 views
-
- 0 replies
- 979 views
-
Apprenticeship Programs: Ensuring our Future Workforce
By Joe Marconi,
- hiring
- hiring techs
- (and 2 more)
- 5 replies
- 6,026 views
-
Rushing to hire a Technician make backfire!
By Joe Marconi,
- hiring techs
- hiring employees
- (and 2 more)
- 10 replies
- 2,581 views
-
-
Our Sponsors
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now