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By Joe Marconi in Joe's BlogIt always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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By nptrb
One change that has been causing waves is the Corporate Transparency Act (CTA) and itsBeneficial Ownership Information (BOI) reporting requirements.
On March 25, 2025, the Fifth Circuit Court of Appeals is scheduled to hear oral arguments in a case challenging the CTA. This legal battle has the potential to change the future of BOI reporting.
I’m sharing this blog post because it’s essential for you, an auto repair shop owner, to understand what this case means for your business.
Understanding the CTA and BOI Reporting
The CTA, enacted as part of the Anti-Money Laundering Act of 2020, mandates that certain “reporting companies” file BOI reports with the Financial Crimes Enforcement Network (FinCEN). For many auto repair shops, this means reporting information about the “beneficial owners,” defined as the people in your business who:
Exercise “substantial control” over the company. This can include your staff who serve as senior management or direct your business’s financial decisions. Own or control at least 25% of the ownership interests of your business. The BOI report requires the following information for each beneficial owner:
Full legal name Date of birth Current residential address A unique identifying number from an acceptable identification document (e.g., driver’s license, passport) and an image of that document. Also, if your auto repair shop was created on or after January 1, 2024, you must also report information about the “company applicants,” which are the individuals who filed the documents to create the company.
The CTA has faced criticism regarding its scope and the burden it places on small businesses.
If you’re an auto repair shop owner who is concerned about the reporting requirements, you’ll want to stay tuned for the results of the upcoming court case!
The March Court Case
The Fifth Circuit Court of Appeals’ hearing is a pivotal moment in the CTA’s history. The challenge centers on the argument that the CTA exceeds Congress’s constitutional authority, specifically under the Commerce Clause and Necessary and Proper Clause.
Opponents argue that the broad definition of “reporting company” and the extensive data collection intrude on state-level business formation and legal regulations.
If the court rules against the government, the BOI reporting regulations will be drastically altered. Here’s a look at what may come:
A complete repeal of the CTA. Amendments to the CTA to narrow its scope or simplify reporting. A stay or injunction on the enforcement of the CTA within the Fifth Circuit’s jurisdiction (Texas, Louisiana, and Mississippi), with potential ripple effects nationwide.
What This Means for YOU as an Auto Repair Shop Owner
While the outcome of the upcoming Fifth Circuit Court of Appeals hearing is uncertain, it’s absolutely critical for you, as an auto repair shop owner, to stay informed and prepared.
The Corporate Transparency Act (CTA) and its Beneficial Ownership Information (BOI) reporting requirements are still in effect, so you need to maintain compliance until the court reaches a decision.
Continue to abide by the current reporting guidelines so you do not experience potential penalties.
It’s also wise to actively monitor news and legal developments related to this CTA challenge.
If changes are put into motion, you may need to adjust your reporting practices to align with any new regulations or guidelines.
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By Joe Marconi
Many auto repair shops are adding a fee to the final invoice for customers using credit cards. I get it, but don't agree.
For me it's simple. First, do your best to negotiate the best deal from your credit card provider service. Next, take that fee and add it to your cost of doing business. To me, I consider this fee an expenses, just like all other expenses: office supplies, utility bill, insurance, taxes, training, travel expenses, maintenance, etc. etc.
From your total average monthly expenses, you will be able to determine your breakeven, and from there, set your net profit goal. In other words, forget about the charging the customer a fee, just build into your overall prices. You will accomplish the same thing, and not bring attention to the customer that small fee that may be a big deal.
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By carmcapriotto
As a business owner, the fast pace of entrepreneurship can feel overwhelming, but when do you give yourself permission to slow down? In this episode, we delve into The Art of Slowing Down—what it means, why it’s important, and how to make it a reality in your daily life.
From intentional daily practices to creating systems that allow you to step away, this episode shares actionable insights and personal experiences to inspire you to find balance. Whether you’re planning for the future or simply trying to catch your breath, this conversation will encourage you to rethink how you manage your time and energy.
Hit play now to learn how slowing down could help you build a healthier, more sustainable approach to business and life!
Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.
Are you ready to convert clients to members? App Fueled specializes in creating custom apps tailored specifically for professional auto repair businesses. Visit Appfueled.com to get started today. Keep your shop top of mind on the mobile device they love.
Lagniappe (Books, Links, Other Podcasts, etc)
Show Notes with Timestamps
Introduction to the Episode (00:00:01) The host introduces the podcast and the topic of slowing down in auto repair business ownership. Discussion of New Features (00:00:46) The speakers mention the potential of live streaming their podcast on Facebook. The Importance of Slowing Down (00:01:59) The co-host emphasizes that slowing down doesn't mean being lazy or complacent. Target Audience Clarification (00:02:16) The host clarifies that the episode is not for new business owners who are still growing. Personal Experiences with Surgery (00:05:30) Kim shares her experience of recovery after back surgery and the need for slowing down. Planning for Recovery (00:06:56) Kim discusses the importance of planning and preparing for recovery from her surgery. Building Trust in the Team (00:09:59) Kim reflects on how stepping back built confidence in her team and their abilities. Easing Back into Work (00:12:33) Kim talks about her gradual return to work and the importance of giving herself grace. Avoiding Extreme Situations (00:13:25) The host encourages listeners not to wait for extreme situations like surgery to slow down. The Importance of Slowing Down (00:14:32) Kim discusses the brutal nature of automotive conference seasons and the need for downtime. Personal Time and Routine (00:15:25) Kim shares her Friday routine, emphasizing quiet time, workouts, and relaxation. Work-Life Balance for Entrepreneurs (00:16:14) Kim reflects on the stress of entrepreneurship and the importance of not working excessively every day. Freedom of Time and Finances (00:18:22) Kim highlights the reasons for becoming a business owner, focusing on achieving freedom of time. Daily Slow Time (00:18:38) Brian talks about integrating intentional slow time into daily routines, even during work trips. One Minute Pause Technique (00:19:28) Brian introduces a one-minute pause app for quick moments of mindfulness during busy days. Creating Healthy Leadership (00:20:30) Brian emphasizes the need for leaders to be emotionally and physically healthy for their teams. Encouragement to Slow Down (00:21:25) Kim encourages listeners to consider slowing down and reflects on building a supportive team. Conclusion and Thanks (00:22:29) Kim and Brian thank their sponsors and invite listeners to tune in next week.
How To Get In Touch
Group - Auto Repair Marketing Mastermind
Website - shopmarketingpros.com
Facebook - facebook.com/shopmarketingpros
Get the Book - shopmarketingpros.com/book
Instagram - @shopmarketingpros
Questions/Ideas - [email protected]
Click to go to the Podcast on Remarkable Results Radio
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By Joe Marconi
As a former shop owner turned business coach, this is a topic that I see often: A shop takes the time to establish their true labor rate, and in many cases, raises their labor rate significantly. While they get a short-term boost in labor profit, the long-term results are mediocre, at best. Why?
One of the reasons is that the cost of doing of business has also increased, along with payrolls, and in many cases, at a faster rate then the rising labor rates. And then there is the issue with poor productivity.
Has this happen to you and what are your strategies to maintain needed profits?
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By Changing The Industry
Mastering Tire Pricing For Data Driven Success In Shops #podcast #autorepairbusiness
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