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Repair Shop Owners: What's your #1 most pressing need or challenge?


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Hi all. 

I'm training to start a new business, and am tasked to learn the top goals and challenges of auto repair shop owners.

I know you don't know me... but I hope you wouldn't mind taking 60 seconds to help.

From your experience, what's the #1 most urgent or worrisome pain point a repair shop seeks to overcome?

And was the answer something else, before COVID-19?

Thanks in advance.

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