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3PuttFever

2018 Subaru TPMS programming

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Customer brings in his WRX wanting us to install his new tires, custom rims, and outfit with sensors. Ordered the same style of sensors that were in the OEM rims/tires. Our Autel MaxiTPMS TS601 couldn't read them or program them for some reason. Tech assumes that the car will magically program them and all will be well. Car is shipped and now I have an appointment for this Thursday to get it done correctly and beg forgiveness. The customer is very laid back and understanding. Me? I'm working on a thin as it is patience level. Does anyone have any suggestions on what they would do? I'm an owner and know only what I know. I have been searching for a solution online and unfortunately, my best Tech who could figure this out will be off when the customer returns. And I know I have an issue here with Tech and shop Manager letting jobs leave here unsure of the outcome. A simple road test would have revealed we didn't hit our target. Thanks in advance for any thoughts. 

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