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Mitchell1 Bad Debt Best Practices (and Other General Advice)


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Hello,

I am trying to get some real-world perspective on using the Mitchell 1 system. Specifically, I am trying to account for bad debt, but setting it up as a payment type doesn't seem to be a good idea because it shows in my Revenue reporting as a taxable sale. Is there any way to adjust this or is their a best practice for tracking bad debt?

On another note, I would love to be able to chat with someone who has used this system for years and is willing to share some of their best practices in general. Let me know if you might be open to starting a dialogue.

Thanks,

Jim

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  • 2 weeks later...

Hi Jim, If you need further help with in-depth ManagerSE questions and HowTo please utilize our form: https://managerforum.net/

Thanks

Ed Gordon

Resources:

ManagerSE Training Videos

https://mitchell1.com/support/manager-se/videos-quizzes/

ProDemand Training Videos

https://mitchell1.com/support/playlist/

TruckSeries Training Videos

https://mitchell1.com/support/category/mitchell1/tsvids/

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
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      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
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