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Hello ...... I'm new to this forum so bear with me lol

I've been in the automotive industry my entire life, working in retail environments, small family owned shops and a few large new car dealers. My wife and I are trying to open our own place and are currently in the middle of financial projections. Part of that is estimating our fixed and variable costs. We are in NH and I've been getting rough estimates for liability insurance for the business from a number of different Insurance companies. These estimates are all over the map! Anywhere from $900 a year to almost $6000! My question for the forum is ....... does anyone have a realistic idea of what this coverage should cost?

Thanks

Dve

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Welcome. You need to read up on insurance and what coverage you are getting. You know Apples to apples, the carriers make it complicated so you can get stiffed in case of a claim. Zurich Insurance Group have been one of my best carriers. Pricing should be consistent on the amount of risk you are seeking to cover.

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Zurich is good. I'm currently with Federated, who are equally good. 

Your garage keepers liability is going to be based on your sales or expected sales, and the value of the vehicles under your control. My garage keepers runs me about $850 a month, but yours should be considerably lower on a new shop with lower sales.

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Unfortunately, getting insurance quotes from industry veterans might be a bit misleading.   You and I, as a startup operations, are inherently more risk to the insurer than these experienced operators.  As well, I've found that our options are more limited with some insurers flat-out saying no thanks (this happens at underwriting, not necessarily at quoting).   As a result, I've found a broker, with direct auto experience, that I trust who can match my needs with the market offerings.   For now, these lower rates are a fantasy, but a cost to be managed with time and reputation.   My broker indicated that 3 years of experience stops the teenage driving rates.   For your planning, plan on the high side.    Also, a semi-real quote seems to need 20 pages of Q&A along with driver's licenses, etc.   To get around this, my broker brought me blacked-out (names, addresses) quotes for a few similar sized businesses to review. 

I don't see this mentioned, but depending on whether buy or lease the building and the terms of your lease will also impact your insurance needs.   For instance, your landlord may impose additional insurance requirements on you.   This matters in how you make comparisons as well.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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