Jump to content


  • Announcements

    • AutoShopOwner

      Advertising & Promoting Your Company On AutoShopOwner - Information   02/25/2017

      This message is only shown to FREE members and goes away after subscribing to a paid membership. If you are joining AutoShopOwner to promote your business, service, or product to this community of auto shop owners, please subscribe to a Sponsor Member Annual Package before doing so. With the correct membership, you will have the ability to post about your company in your posts and forum signature.

      You can upgrade your existing membership here.

      All marketing attempts to this community without proper membership level and/or approval by staff, will be considered spam, result in topic/post removal, and a warning, which can lead up to the banning of your membership, company and/or product on all pages of AutoShopOwner.

      Thank you for your support.
FROGFINDER

My 911 related story

Recommended Posts

At the shop i had worked at we had a customer that always seemed aloof and questioned any needed repairs or service costs. My coworker did not even want to wait on him as he avoided problem customers. Being the known as the "problem customer" specialist i always served him with a calm and respect. Caring for my customers as i do i googled his name to find out more about him. As fate would have it he came in one September for a needed vehicle state safety inspection. I had the vehicle inspected and asked him to wait a little longer while i personally hand washed and vacuumed his vehicle. I summoned him to the office to settle up and i gave him an invoice marked Paid In Full. He questioned me and insisted that he pay for my service. I replied that it was on me and besides it was in memory "Lauren". He teared up and motioned for me to wait while he went to his vehicle. He brought me a special gift and we hugged. His daughter, Lauren had been in seat 11 on flight 93 that had crashed in a field after the "Let's Roll" battle cry that saved countless lives at it's intended target.

 

 

RIP Flight 93

 

WE MUST NEVER FORGET 911

 

JEFF KAUFMANN

ASE SERVICE AND PARTS * RETIRED

  • Like 1

Share this post


Link to post
Share on other sites


Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now




×