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Wondering how you all handle repair work to your own vehicles. How do you pay, how do you handle parts costs, write an RO or not, how does it affect gross sales.
I currently write an RO, pay the guys time just like any other job, but cost the parts to myself. The RO is for zero sales but has tech time charged to it. Wondering how others do it. I also have too many vehicles...
Dealers after your customers? Yup.
They did away with the safety portion in 2010, take a wild guess what has happened to the auto repair business?
It's all political wrangling, yet the people that have a vested interest in the matter are not represented. At the end of the day, it seems to me that one must become politically involved.
We just had a really bad hail storm blow through the shop. To make a long story short every truck facing north (9 of them) got windows busted out, and extensive hail damage. We had what we could in the shop, but there was a lot of them outside. Should we be responsible for the damage done to the trucks? I'm not really sure how to handle this. I don't want a bunch of angry customers when we tell them to file it under there insurance. Just not real sure what to do right now. I will be getting in touch with my insurance guy tomorrow and see what he says.
I have a customer that runs a small fleet of plow trucks, old ratty plow trucks. He brings me 1 to 2 jobs every week since he's always breaking down. I even let him keep a truck on my lot so he can swap trucks when he breaks down, he leaves the broken truck and takes the truck I just fixed. His trucks are filthy and full of junk but I like the guy and he pays good, always cash.
Anyways he brought me his car for a front wheel bearing, rear shocks and a sway bar end link. The car sat on my lot for a couple days before I could get to it, and yesterday I went out to bring it in. Here's what I found, brace yourselves!
Btw this caddy was riding so low from bad rear shocks and being overloaded with crap I had to jack it up to get my lift arms underneath it.