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Posted (edited)

DO YOU KNOW YOUR BUSINESS GOOD ENOUGH TO KNOW WHAT IS GOOD FOR YOU?

 

 

Has anyone called you selfish? Were you offended? Were your feelings hurt?

 

I am alarmed at the highly neglected conditions of over 60% of the vehicles going through my bays. Bald or completely worn tires, dangerously worn suspension components, that is to say, ball joints so worn that they could break upon hitting a pothole, shocks or struts that no longer damp, tie rods ready to pop if the tires are forced to turn against a curb.

 

In our state, the motor vehicle commissioner was delegated the duty to inspect vehicles for their operational conditions at least once a year, then it was increase to a biennial term, that is to say every two years, to eventual discontinuation of the safety portion of the inspection program on August 1, 2010. Now, all the commission does is check for the emissions system to be working.

 

When the New Jersey Repair Excellence Council (NJREC)voiced their concerns about the safety hazard the discontinuation of the safety inspection program may present to the public, they were dismissed as self interested money hungry leeches.

 

Not being politicians, NJREC failed to articulate their position well, clearly they have a vested interest in cars being maintained, but even more than that, their self-interest is one that benefits us all by keeping dangerous and ill cared for cars off the roads.

 

It is about time that those that care about the automotive industry came together and speak with one voice about our interests. You should not be ashamed to speak up for striving to prosper in an industry that provides an essential service to the community.

 

Other industries have hijacked the legislative process to deprive us of the much needed revenue to stay in business to provide an essential service to the community.

 

It's time we scrutinize our position and speak up for our self-interests and those of the community at large.

 

You have to be smart enough to know where is your bread buttered, and there is no shame to speak up for your self-interests where it benefits the whole society at large.

Edited by HarrytheCarGeek
  • 2 weeks later...
Posted

Joe,

 

The Finance and Insurance industries ate our lunch, on top of that, the Real Estate and Health Care industries are plundering us. The only way we can survive in this industry is by pushing back and getting our share of the household budget to come back to us.

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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