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Is 2 A level techs to many


CAZM

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I have a opportunity to hire a second a level tech. Now here is my problem I only have 3 bays. I currently have 1 A level tech and a tire and oil change guy, and he will be moving to the front counter as my service advisor in January so I will have a spot to fill in the shop. I look at this 2 ways can I afford a 2nd A level tech with only 3 bays? Then I think this would really put a huge hurt on the place I hire him from which is my biggest competitor in town. He is probably the best tech in town and would bring a huge customer base with him. My future plans are to add on to the shop but I have at least 3 years till that happens.

 

 

What are your thoughts?

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You can't have too many top techs. Your much better off paying an A tech to do oil changes than to buy motors and advertising when the C tech greases up a steering wheel or double gaskets a filter.

 

3 bays, 2 techs will force them to work together, if both guys are on the same team it will work great.

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I have 2 a techs and 3 bays and I make more than when I had 2 b techs and 1a. If a car gets tied up because of parts or life, my tech can move over to the other rack and make me money.

 

It also means I have my best guys doing inspections which finds more work than a lube jockey. Imagine that, a skilled worker doing better than a lube jockey. I do have a lot gopher who shuttles customers and moves cars in/racks them so the techs can focus on just working and not wasting time to move cars out to get to that one car that's in the back lot abs no one can fond the keys.

 

So you have a chance to pick up an a tech, hurt your competition, and make more money. Seems pretty simple. Why does he want to leave where he is at now? Did you recruit him or did he come looking?

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You can't have too many top techs.

 

This is 100% true. I'm glad it didn't take 10 or 15 posts before this answer came.

Gather up every top tech that you can, just know that there is a huge skills shortage in this industry and top techs will become harder and harder to come by.

If you aren't making money off your top techs, either a) they aren't a top tech at all, or b ) you aren't charging enough for what they do.

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So you have a chance to pick up an a tech, hurt your competition, and make more money. Seems pretty simple. Why does he want to leave where he is at now? Did you recruit him or did he come looking?

 

 

He wants to leave because of the currant manager he is working for is a big you know. Which is good for me I have already hired 2 techs away form her. it like my one personal employment agency.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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