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How often does your shop do this? Also, two of my lifts have leaking pumps does $250 each sound right for repair of each pump (4 pumps each). The repair guy says that it needs a new seal.

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I'm sorry, I'm not sure what pumps you're referring to on your lifts. We've had safety cables, pistons, & even a lift cylinder replaced before. Are you referring to the hydraulic pump itself?


Although it's not a requiredment in our state, we have all of our lifts checked/serviced once per year by the same, certified service company that installed them. Our take on it was that if we hope to be able to encourage our customers to appreciate the value in preventative, or regular maintenance on their vehicles, we sure as heck should be taking our own advice on our shop equipment!


I've found that we get really fair treatment from the service company that comes out. Because they know we're interested in taking care of our lifts, and further understand that as our needs grow that it's THEIR company we'll be counting on - it was easy to get the multiple lift "discount", on this annual checkup. Furthermore, they appreciate that we're flexible in letting them service one or ALL of them in the same day, giving them the ability to fill holes in their service schedule, and get my inspections, adjutments, lubrication, etc. all done in a week or so. (or all in the same day)


If they indicate the're coming in to make a day of it, we try to schedule one of our regular "Boss is buying lunch" days to correspond, and we include their service staff. Just taking care of the people that take care of us!

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I have it marked on my calendar to check them every month. Our alignment lift gets heavy use and a cable last about 2 or 3 years. Our service company was charging us $500 for the cable and they had to order them. I have found a company local that will make them for us for $150. What held them up was the ends had to be ordered, so I bought some extra ends to keep on hand. They can get a cable made in one day now and we put it on our self. That lead to us doing most of the lift service in house.

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Doing lift service and having inspections done are two different things OOooo.


I service my lifts as well. I have a background in hydraulics so it's pretty easy stuff. I don't do my own inspections though. I want that piece of paper from a certified company should there be an accident. Lot easier for my insurance company to cover an accident if I go " yep, I've got it inspected per the law".



Granted in Comifornia, I mean California, it's the law we have to have lifts inspected annually. However, there aren't any " agents" out to inforce it. If the state has a hard on, they usually go after bigger companies that have deeper wallets anyway.



The on,y reason I do it is to keep my guys safe and insurance happy.

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  • Have you checked out Joe's Latest Blog?

      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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