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By Stevens Automotive Service
After looking and reading some posts Here are some quick answers to some of them.
Charging for Diagnostic time... Absolutely and is easy done.
Fleet Customers.. Absolutely if you have the man power and shop to handle them. Be careful , you can loose them if your not equipped to support the amount of work. Do your homework.
Damage and misfortune to a customers vehicle while in your care... If it's your fault just fix it. If not assess and address it quickly, the sooner the better.
Know your Business not just part of it... Know it inside and out. Knowing your fixed cost is a must.
Spend Wisely ..It takes money to make money keep it balanced , don't invest without returns.
Advertise Wisely....Quick example : If you are around a large place of business where people work , Hospital, Shopping Mall, Manufacturing Plant Etc there are just a few suggestions of gaining customers for next to nothing cost, to attain those customers. A promotion on a business size card and NO, you don't have to discount a thing.
Dealing with employees ..On cell phones , drugs etc whatever you don't address you condone!
Hope this helps Need help with anything, I am a phone call or email away !
Stevens Automotive Services
By Stevens Automotive Service
I as always, hope everyone is doing good and operating where they need to be. As we all well know this business can be tough at times.
If your not at your shops full potential do you know why?
What are you doing to overcome the issue ?
I would really like to get your thoughts.
We all know the tech shortage, the dealer, etc.
I like yourself, have no special powers or any kind just different out looks. I came from the same place your are now an AUTO REPAIR BUSINESS OWNER.
Lets here some thoughts!!
I am a quite a young guy (20 years young to be exact) and I am currently working as a mechanic. I really want to start my own repair business in the next couple years so I would love to hear how you guys got into it and what education is needed to become an independent shop owner.
Did you go to business school in college? Or did you work as mechanic before and decided at one point to become self employed? Did you just open your own business and just learned everything along the way?
I would really like to hear your stories!
So I am moving away from the automotive industry and will be staring a mobile heavy diesel repair and service business.
Does anyone have any good contacts or know of any forums that would be of benefit to me to get some mentoring and some advice from the pros?
Thanks in advance!