Joe's Blog

A blog by Joe Marconi in AutoShopOwner Team

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comments
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About this blog

A Blog by Joe Marconi, co-founder of AutoShopOwner , owner of Osceola Garage, and Business Development Coach at Elite Worldwide, Inc.

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- Categories
- Employee Retention
- Customers
- Management
- Marketing
- Workflow Process, Reducing Comebacks
- Hiring Employees, Employee Shortage

Entries in this blog

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As Shop Owner,letting go of control of the shop is still so hard to do

Source: Letting go of control of the shop is still so hard to do

Joe Marconi

October 17, 2015

You have goals…but what about your employee’s goals?

Source: You have goals…but what about your employee’s goals?

Joe Marconi

September 19, 2015

Will Minimum Wage Hikes Affect Auto Repair Shop’s Technician’s Pay?

Source: Will Minimum Wage Hikes Affect Auto Repair Shop’s Technician’s Pay?

Joe Marconi

August 29, 2015

What do you do when a catch an employee in a lie?

Source: What do you do when a catch an employee in a lie?

Joe Marconi

August 9, 2015

Giving Prices over the phone is the same as a diagnosis

Source: Giving Prices over the phone is the same as a diagnosis

Joe Marconi

July 31, 2015

Will we ever solve the technician shortage problem?

Source: Will we ever solve the technician shortage problem?

Joe Marconi

July 18, 2015

Sloppy Work Bay + Sloppy Workflow Process = Sloppy Auto Repairs and Lost Customers

Source: Sloppy Work Bay + Sloppy workflow process = Sloppy auto Repairs and Lost Customers

Joe Marconi

June 13, 2015

Another bad day at my auto repair shop, but not a bad life

Source: Another bad day at my auto repair shop, but not a bad life

Joe Marconi

May 30, 2015

Got a bad apple in your shop? Get rid of him fast!

Source: Got a bad apple in your shop? Get rid of him fast!

Joe Marconi

May 19, 2015

Consumers ARE going back to the New Car Dealership!

Source: Consumers ARE going back to the New Car Dealership!

Joe Marconi

April 21, 2015

When hiring, look for character, talent and then skill

Source: When hiring, look for character, talent and then skill

Joe Marconi

April 18, 2015

Catch People Doing Things Right!

Source: Catch People Doing Things Right!

Joe Marconi

April 4, 2015

2014; It's is the end of a year, not the end of your journey

Source: 2014 is the end of a year, not the end of your journey

Joe Marconi

December 29, 2014

From: When you match price, do you also match value?

Source: When you match price, do you also match value?

Joe Marconi

December 11, 2014

From: Your business success is often found in what you don’t do

Source: Your business success is often found in what you dont do

Joe Marconi

November 30, 2014

Do you know why it is so important to impress a first-time customer?

Source: Do you know why it is so important to impress a first-time customer?

Joe Marconi

November 9, 2014

Be Careful you’re not making a sale for your competition

Source: Be Careful you’re not making a sale for your competition

Joe Marconi

November 2, 2014

Don't Sell Water Pumps, Sell Value

Joe Marconi

November 2, 2014

Warranty returns plague aftermarket industry

Source: Warranty returns plague aftermarket industry

Joe Marconi

October 25, 2014

From: Anyone using MOTOSHOP Technology Tools, by Advance Auto

Source: Anyone using MOTOSHOP Technology Tools, by Advance Auto

Joe Marconi

October 23, 2014

Are Low Car Counts the Real Issue?

Source: Are Low Car Counts the Real Issue?

Joe Marconi

October 11, 2014

Effective Leadership Sometimes Means Ignoring Certain Things

Source: Effective Leadership Sometimes Means Ignoring Certain Things

Joe Marconi

September 29, 2014

Be consistent with what you say and do

Source: Be consistent with what you say and do

Joe Marconi

August 2, 2014

Will you adapt and cope with changing automotive technology?

Source: Will you adapt and cope with changing automotive technology?

Joe Marconi

March 22, 2014

Part Quality in general, on the decline

Source: Part Quality in general, on the decline

Joe Marconi

February 23, 2014

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Joe's Blog

About this blog

Entries in this blog

As Shop Owner,letting go of control of the shop is still so hard to do

You have goals…but what about your employee’s goals?

Will Minimum Wage Hikes Affect Auto Repair Shop’s Technician’s Pay?

What do you do when a catch an employee in a lie?

Giving Prices over the phone is the same as a diagnosis

Will we ever solve the technician shortage problem?

Sloppy Work Bay + Sloppy Workflow Process = Sloppy Auto Repairs and Lost Customers

Another bad day at my auto repair shop, but not a bad life

Got a bad apple in your shop? Get rid of him fast!

Consumers ARE going back to the New Car Dealership!

When hiring, look for character, talent and then skill

Catch People Doing Things Right!

2014; It's is the end of a year, not the end of your journey

From: When you match price, do you also match value?

From: Your business success is often found in what you don’t do

Do you know why it is so important to impress a first-time customer?

Be Careful you’re not making a sale for your competition

Don't Sell Water Pumps, Sell Value

Warranty returns plague aftermarket industry

From: Anyone using MOTOSHOP Technology Tools, by Advance Auto

Are Low Car Counts the Real Issue?

Effective Leadership Sometimes Means Ignoring Certain Things

Be consistent with what you say and do

Will you adapt and cope with changing automotive technology?

Part Quality in general, on the decline

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