I contacted AMS Protractor for a trial, and frankly I see some real potential, and the cloud part isn't as "scary" as I thought. The service packages concept (Intelligent Canned Jobs) seems to be well thought out. Sadly, Bolt-On Technology doesn't have an integration for them, yet.
One thing we rely on is a caller ID function with Bolt-On/Mitchell. Is this available with protractor.net?
One of the integrated DVI's we're looking at is autotext.me Anyone here using them or have experiences to share? Specifically, a workflow that's using Protractor and Autotext.me?