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Appointment Scheduling

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borderland Rookie

borderland

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I was hoping to get some feedback on what software others are using for appointment booking. We're still hand booking appointments with a paper and pen, but I'm slowly working on modernizing our procedures. I'm considering anything from outlook or Google calendar to automotive scheduling software with online booking capabilities.

We're fairly unique. We're a very small town power sports dealership which also does satellite sales and service for a nearby Kia dealership. We currently have one automotive and one small engine tech. Our DMS is power sports focused (DX1) and they don't currently have any scheduling software that integrates with their system. So I'm open to almost anything, but cost is a factor due to our size. If you have scheduling specific software that you use it would be great to hear what you use and what you think of it. Thanks.

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  • 7 months later...
meowpox Enthusiast

meowpox

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We use Google calendar which is shared with all our techs, but don't let customers book themselves because we do all types of jobs/repairs and don't always put the time right on google calendar (by that, i mean, if a job takes 3 hours, we dont put it on calendar as that---maybe we should though)

 

We just put name, car and job to be performed and then customers phone number in the description.

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