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Drunk driving and a promisng youg tech

Joe Marconi

By Joe Marconi
in Human Resources, Employees

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mspecperformance

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It seems that the young people are more and more irresponsible today. The media makes it "cool" or OK to not do the right thing. Getting drunk and high is glorified. Getting into a fight and causing trouble is the in thing. Also kids today don't want to focus on their craft or gain knowledge. They want the quickest way to the top.

 

Had a very nice kid intern at the shop from Lincoln Tech. Didn't really know how to do much but figured it was an opportunity for him to learn. Instead hes late, misses days and then stops showing up and comes up with a myriad of excuses. Long story short, he actually comes back in asking for a second chance. Don't know where these kids are getting that its OK to not be consistent and use excuses as a crutch.

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
      By Joe Marconi in Joe's Blog
         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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