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  • Have you checked out Joe's Latest Blog?

         3 comments
      Got your attention? Good. The truth is, there is no such thing as the perfect technician pay plan. There are countless ways to create any pay plan. I’ve heard all the claims and opinions, and to be honest, it’s getting a little frustrating. Claims that an hourly paid pay plan cannot motivate. That flat rate is the only way to truly get the most production from your technicians. And then there’s the hybrid performance-based pay plan that many claim is the best.
      At a recent industry event, a shop owner from the Midwest boasted about his flat-rate techs and insisted that this pay plan should be adopted by all shops across the country. When I informed him that in states like New York, you cannot pay flat-rate, he was shocked. “Then how do you motivate your techs” he asked me.
      I remember the day in 1986 when I hired the best technician who ever worked for me in my 41 years as an automotive shop owner. We’ll call him Hal. When Hal reviewed my pay plan for him, and the incentive bonus document, he stared at it for a minute, looked up, and said, “Joe, this looks good, but here’s what I want.” He then wrote on top of the document the weekly salary he wanted. It was a BIG number. He went on to say, “Joe, I need to take home a certain amount of money. I have a home, a wife, two kids, and my Harly Davidson. I will work hard and produce for you. I don’t need an incentive bonus to do my work.” And he did, for the next 30 years, until the day he retired.
      Everyone is entitled to their opinion. So, here’s mine. Money is a motivator, but not the only motivator, and not the best motivator either. We have all heard this scenario, “She quit ABC Auto Center, to get a job at XYZ Auto Repair, and she’s making less money now at XYZ!” We all know that people don’t leave companies, they leave the people they work for or work with.
      With all this said, I do believe that an incentive-based pay plan can work. However, I also believe that a technician must be paid a very good base wage that is commensurate with their ability, experience, and certifications. I also believe that in addition to money, there needs to be a great benefits package. But the icing on the cake in any pay plan is the culture, mission, and vision of the company, which takes strong leadership. And let’s not forget that motivation also comes from praise, recognition, respect, and when technicians know that their work matters.
      Rather than looking for that elusive perfect pay plan, sit down with your technician. Find out what motivates them. What their goals are. Why do they get out of bed in the morning? When you tie their goals with your goals, you will have one powerful pay plan.
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    • By carmcapriotto
      Oscar Gomez shares his transition from technician to educator, emphasizing the importance of foundational knowledge in the automotive field. Oscar discusses his teaching methods and the challenges of getting technicians to attend training sessions, revealing that many technicians are reluctant to seek further education because they don't see personal financial benefits. Oscar's commitment to education is evident in his offering of financial support for students and his passion for teaching, which extends to bilingual classes. Oscar Gomez, Master Automotive Training Show Notes:
      The importance of technical training (00:00:19) The significance of continuous technical training for professional technicians. Oscar's journey to becoming a trainer (00:02:30) Oscar's experience as a trainer, including his first national event and the impact of having a respected trainer in his class. Transition from technician to trainer (00:04:00) Oscar's family background in the automotive industry and his initial career aspirations, which led to his transition from technician to trainer. Mentorship and career growth (00:06:15) The pivotal phone call from his mentor and the impact of mentorship on Oscar's career growth and expertise as a technician. Recognizing potential and imposter syndrome (00:08:54) The role of mentorship in recognizing potential, overcoming imposter syndrome, and the value of continuous learning and self-improvement. Importance of mastering the basics (00:10:43) The significance of mastering the basics in automotive diagnostics, the common tendency to overlook basics, and the impact on diagnostic efficiency and accuracy. Lack of understanding basic electrical concepts (00:13:40) The importance of basic electrical knowledge for technicians, especially in the context of working on hybrid vehicles, and the potential dangers of lacking such knowledge. The importance of proper diagnosis (00:15:21) Emphasizing the significance of accurate diagnosis in automotive repair and the consequences of incorrect parts replacement. Transition to becoming a professional trainer (00:16:40) Oscar's journey from teaching emissions to focusing on diagnostic training and the pivotal moment that led to his shift in focus. The value of investing in education (00:18:30) The impact of mentorship and the importance of continuous learning and skill development in the automotive industry. Bilingual training and expanding educational outreach (00:20:00) Oscar's venture into Spanish training. Challenges in promoting technical training (00:21:38) Addressing technicians' reluctance towards training, their misconceptions about its value, and the need for a mindset shift. Empowering technicians through education (00:23:52) Encouraging technicians to prioritize self-improvement and the role of training in enhancing their career prospects. Gender diversity in the automotive industry (00:26:13) The positive impact of female technicians and the need for more women to enter the automotive field. Importance of training with new tools (00:27:20) Highlighting the necessity of training alongside tool purchases and the pitfalls of underutilizing expensive diagnostic equipment. Online training vs. hands-on learning (00:29:11) The preference for hands-on, kinesthetic learning among technicians and the challenges of online training for automotive professionals. Financial Support (00:31:26) Oscar explains his in-house finance option and a seven-day money-back guarantee for training, driven by his passion for education. Student Vetting (00:33:06) Oscar discusses the assessment process for students and shares stories of students traveling long distances to attend his classes. Vision KC Conference (00:34:18) Oscar expresses his excitement at being selected to teach at the Vision conference and acknowledges the support of mentors. Thanks to our Partner, Dorman Training.  Training technicians today for the challenges of tomorrow!  https://www.dormantraininglive.com/
      Connect with the Podcast:
      -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections

      Click to go to the Podcast on Remarkable Results Radio


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