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Hood Props and Latches - - - When the plunger on the pinball game doesn't work, you can't play. When the hood release doesn't work... well...


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Hood Props and Latches

Just as soon as the manufacturers got away from using heavy springs to hold the hood up they went to these tiny hydraulic hood shocks. But, since these shocks don’t hold up all that well over years of use, coming up with a way to “hold up” the hood can turn into its own form of backyard engineering. So what do you do? Some of these car hood crafters find the proverbial discarded broom stick or something of adequate length to prop the bonnet up for them. It works; hey… it held the hood up right? When the job under the hood is done you’ll tuck it away in the garage, or find an appropriate spot under the hood where you can leave it for future use. Once the hood is closed what was once a problem is now not a problem; out of sight – out of mind. Needless to say, replacing the hood shocks isn't high on the maintenance priority list.

 

I make it a habit to re-purpose old broom sticks myself. If I need a more unobstructed access under the hood, or those old hood shocks have the “dropsies” (Yea, tell me you've never had that happen before.) I’ll reach for a pair of vice-grips to clamp onto the shock rod instead of propping it up with the broom stick.

 

Of course there are those cars out there that don’t use hydraulic shocks at all. A lot of manufacturers have gone with using a permanent hood “holder-upper” rod permanently mounted in the engine bay. What baffles me about them is the countless times I've opened a hood and the rod has vanished. Now I’m back to finding that broom stick of mine, or look around for the owner’s creative “holder-upper” tool they so carefully stashed somewhere under the hood.

What I’d like to know is, “Where do these hood props go?” They’re attached. I mean seriously, how do ya lose a hood prop? I just don’t get it. I can see somebody misplacing the jack because they changed a tire in their garage and didn't put it back, but the hood prop? It’s mounted in there so you can’t misplace it. It has one function in life, that’s to hold up the hood. What? Did somebody find a better use for one? I’d like know!

 

Once these props and shocks have become non-functioning the quick thinking car owner comes up with a solution. Some are feats of real engineering while others just grabbed whatever was handy. I’ve found everything from a shortened 2X4 stud, re-bar tree limbs, PVC pipe, yard sticks, walking canes, pool cues, batons, pieces from a swing set, ax handles, large monkey wrenches, metal chair legs, and even a full size crutch stuck under the hood. I've got to admit, some of these creations are quite unique. Some of them might be worthy of a patent. Heck, why not… someone is always building a better mouse trap you know.

All this talk of propping the hood up gets me to thinking about the other ingenious home repairs people have come up with regarding the hood, and that’s how do ya get the thing open when it won’t open. These days every car manufacturer I know of has gone with an inside release rather than the main latch release out under the front grill or bumper. The real surprise about the hood release snafu is when someone drops a car off for repair and neglects to tell the mechanic that they “rigged” the hood release. If the inside release isn't where it’s supposed to be… well then…the search is on…. (Usually with a spattering of inappropriate comments to go along with it.)

Once you find the remnants of the cable or handle then it’s a question of whether or not to pull the cable, wiggle it, or yank it for all its worth. (More “words” will commence in just a few seconds.) Oh, I’ve spent my fair share of time groping around looking for the working end of the release cables before. And, of course there’s always the one with the cable broken off. (Grrrr…!) That’s about the time I’ll look at the repair order to see what I’m really supposed to be doing. As usual, nowhere on the RO does it say, “Good luck finding the hood release cable!” or “You might want to fix the hood cable before you change that water pump.” Nope, not a chance… seems everyone including the owner has forgotten all about the hood being an issue. Leave it up to the mechanic to find out all about it, aye? It’s a thrill a minute around here folks! (Start the chant; “I love my job, I love my job. Repeat as necessary.)

 

It just keeps getting better… how about those mystery hoods? The ones that give you no signs that the main latch has released. You pull the lever and nothing happens. On some cars you grab that sucker and pull so hard you think you’re going to jerk the cable clean into the trunk, while others you can feel the latch releasing with a baby soft tug, but the hood doesn't budge. It’s still even with the rest of the body panels. That’s when you have to go out and use the old “Fonzie bump on the jute box” trick to get it to pop open. Some pop right up, but eventually you’ll run across a stubborn one, usually with the telltale signs of a screwdriver being used to pry it up high enough to get your fingers to the secondary safety latch. (Grumbling and cussing has erupted again.)

 

Needless to say, the objective of the day was to get into the engine bay for whatever repairs you needed to make. Not make a chore out of just getting the blasted hood open. But it happens… happens a lot. Once in a while the owner will politely tell me that the hood doesn't open up very well. I appreciate that. At least now, I’m aware of the problem and not confronted with the unexpected dilemma of an uncooperative hood. Sometimes I do have to ask the customer, “Say, how do ya get your hood open?”, even though I feel like an idiot doing so. Wasn't I supposed to be the expert here? I thought it was my job to tackle car related problems and make the necessary repairs? Honestly, what kind of impression are you making with that new customer who’s at the shop for the first time, and you have to go up front just to ask them how to open the hood of their car?! Needless to say, you've probably already spent way too much time trying to figure it out on your own… before you swallowed your pride and went up to ask. (Been there…done that.)

 

Well, the next job is coming in, and I can already see the hood cable dangling from under the front bumper on this one. Oh joy, another day in the shop… great, just great… I best go find that broom stick… I’m going to need it.

 


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Posted

Here's one thing to add: You pop the hood, reach in to release the wind-catch and there's a chain wrapped around the radiator support and through the holes on the underside of the hood, preventing you from opening the hood. A lock holds the chain together. No key on the key chain for the lock. So, you call the customer and he tells you, "Oh, I have the key in my pocket, you need it?"

 

You can't make this stuff up!

ROFL and I thought I was the only one that ran across that.

Posted

gonzo: over the years have you ever seen a bad spring(s) that were once pretty standard to hold the car hood up? Seems to me we started having problems when they went to locking hoods and also the ones with shocks holding them up.

Posted

gonzo: over the years have you ever seen a bad spring(s) that were once pretty standard to hold the car hood up? Seems to me we started having problems when they went to locking hoods and also the ones with shocks holding them up.

not many times. But, I've seen guys get whacked with an unsprung hinge.
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      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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