Quantcast
Jump to content


Recommended Posts

Hello,

 

How do most shops charge for wheel alignments? (vehicle size, work involved, toe adjustment only?) Sometimes adjusting the camber and caster involve extra labor and parts to be replaced. How would you approach a customer?

 

Would you recommend doing a diagnostic first prior to a wheel alignment? Since a shaking steering wheel does not necessarily mean you have a problem with your alignment, more than likely a suspension component is worn out or needs to be replaced. How would you go about doing so?

We have had quite a few customers insisting on a wheel alignment, when in fact it will not fix the problem they are experiencing. They come back complaining and insisting on a full refund.

 

 

Thanks for your thoughts.

Share this post


Link to post
Share on other sites


Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



×