Quantcast
Jump to content

Mechanic's Eye - - - Everyone has a touch of it, mechanic's just use it more often.


Recommended Posts

Mechanic’s Eye

When your livelihood is primarily working with your hands, they become an extension of your eyes. Feeling around corners, finding odd placed bolts, and examining the area where your eyes can’t reach are all part of the job requirement in the automotive field. Learning to “see” with the tips of your fingers is a trait every seasoned mechanic is familiar with. Being able to place an open end wrench into a cavity, and only use the tip of one finger to locate the nut or bolt are just some of the ways mechanics for generations have solved, or perhaps cut the hours on a job.

The mechanic’s eye isn’t just at the tip of his fingers; it’s the ability to reason through a problem, and come up with a solution that will get the job done faster and more efficiently than what is described in the service manuals. If mechanics always followed the engineering instructions on how things needed to be removed or replaced, there’s a good chance a lot of repairs would have been slowed to a crawl. As a mechanic, I appreciate the efforts of all those dedicated engineers, but in the field some things work better when we, (mechanics)… well… let’s say… cut a few corners.

I don’t like to call them “short-cuts”, they do save time in most cases, but it’s more of a way of examining a problem and figuring out the easiest solution. There are several reasons for all of this fuss. In some instances it’s to avoid marring the paint or finish to the car, or causing more problems with the number of other unrelated components that need to be removed. I, for one never like those jobs that require the mechanic to disassemble an entire section of the car just to change one component. Finding ways of combating these before they become issues is part of having that “mechanic’s eye”.

Here’s a simple test of your “mechanic’s eye”. Stand at a doorway where you can reach around to the opposite side of the wall. Stand close enough to the edge of the doorway trim where you can still reach both hands around the corner. Now take a bolt and nut, place the head of the bolt flat against the other side of the wall from where you are standing, and with the other hand screw on the nut. Don’t look around the corner, don’t lean around the wall… you stay on one side, the bolt and nut on the other. Can you do it? I know you’ll try it. If you have to fumble around a bit… you need some practice. If you can do it on the first try… you’ve got that mechanic’s eye for sure.

Some time ago, well… many years ago, the old Camaros had an issue with the blower motor when it came time to replace it. The blower motor was actually tucked in the far corner behind the inner fender. (Several other GM products were like this, too.) You could possibly get all the bolts and screws out of it, but it wasn’t going to come out of the hole. By proper procedure guidelines you were either to remove the fender, or the inner fender to gain access. In those days the inner fender wasn’t plastic like they are today, and it took a lot of effort to wriggle that hunk of metal out of there. So, what did the mechanic come up with? Cut an access hole into the inner fender and remove the blower that way, then make a patch for the inner fender. Soon after this became the standard practice, a patch piece was developed (I suppose by the engineering department) with detailed instruction on how to cut out the inner fender.

Nowadays, it’s plastic, plastic… and more plastic, and even more hidden components than ever before. That “mechanic’s eye” is just as important today (if not more) as it was back then. Plastic has a tendency to snap, not bend out of the way like the metal body parts of the older vehicles, which makes the job even tougher when it comes to moving things around. Just the other day I had a 2001 Cadillac in that wouldn’t change from the floor vents to the defroster. It was the mode actuator acting up. From under the driver’s side of the dash I could just make out the mode actuator, but only a glimpse of it. If you look up the labor time on this job you’ll find it requires removing the entire dash out of the way. (Practically an all day job.) However, if a mechanic has some dexterity and willing to reach you can do the job in no time. You just have to have that “mechanic’s eye” to get it done. Like many of these situations, you have a pretty good idea of the location of the screws, the shape of the part, and how it comes off, but ya just can’t see the screws or the part. You’ve got to trust the end of your fingers, as your mind’s eye puts the puzzle together.

After taking the three screws out that secure the actuator to the housing, the only thing left to do is remove the radio and use that opening as a way to pry the old actuator off of the housing using a large, flat screw driver. Mind you, the tension on which part of the plastic parts, and where you are placing the tip of the screw driver is all done by feel. Is this technique by the book? Nope. Can it be done? Yep. Just takes that mechanic’s eye on the tip of your finger to do it.

There are so many examples of reaching into an engine cavity or behind a dash that it’s impossible to list them all. Any seasoned tech can probably tell you a thousand ways they have worked on a project, and then suddenly have a “Eureka” moment of a way to simplify the repair, even though it isn’t mentioned in the step by step procedures. It could make the entire job easier, and all it took was some good old fashion ingenuity.

I’m constantly listening up for any new techniques that other mechanics have come up with to solve some sort of problem in the field. Whether it’s from an internet forum, convention, trade magazine, or emails … anything to make my job easier. The more you know, the better prepared you’ll be to tackle some of these odd problems. As a mechanic we all have the same goal in mind, “Finish a job as efficiently and as quickly as possible with the least amount of disturbance to the rest of the vehicle.” And that takes a little more than just a quick glance at a problem… that takes a mechanic’s eye.

 

 


View full article

Link to comment
Share on other sites



To me this is an important part of being a mechanic you may have all the schooling in the world but unless you have that mechanics eye you may not ever be as good as you really could be.

Link to comment
Share on other sites

Take a cheap #2 phillips head screwdriver. Cut the end off and weld it back to the screwdriver at a 90 degree angle so that you have about a 1/4 inch offset. You've just made the tool to take out a Lexus RX300 blend door actuator without removing the dash.

Link to comment
Share on other sites

  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.
      Show Notes
      Reasons Google will suspend your GBP Adding Keywords to Your Business Name Using PO boxes or virtual office addresses Using your home address for a service area business - mobile mechanics Making major changes to your information - name, address, phone number Adding Reviews - Talk about RV Masters Recent experience Spam Reviews Two businesses sharing an address - same with phone number A competitor reported you  Dandy Review Removal: Negative review removal using AI They had to rebrand from ReviewVio because of all the negative reviews and complaints that they received. They over charge and under deliver. It is a 12 month contract - not monthly Writer’s Hand: WriterHand.com's Review Generator AI employs state-of-the-art natural language processing algorithms to produce high-quality reviews in a matter of seconds. The tool is designed to cater to the needs of both individual writers and businesses seeking to enhance their online presence. By simply inputting a few key details about a product, service, or experience, users can obtain well-crafted reviews that reflect a genuine customer's perspective. Embed Social: Use AI tools to help you collect more reviews, reply to reviews faster and make your reviews widget designs. New AI Optimization services: Boost Ninja:  Speak on Accurate Automotive GBP Listing being suspended after adding this company to their listing - Supposed to be a Google Maps ranking system by boosting local rankings by targeting top keywords and AI Optimization to your Google listing Problem is when you talk to client’s who have hired companies like this and ask what they are actually doing - the answer is the same: “I have know idea”  
      How To Get In Touch
       
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected]
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/
      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
      In this podcast episode, Chris Cotton from Auto Fix Auto Shop Coaching addresses the negative impact of phone trees on customer service in auto repair shops. He emphasizes the importance of the human touch and shares his frustration with complex phone systems that deter customers. Chris offers practical advice for revamping phone systems, such as auditing current setups, matching staffing to call volume, and soliciting customer feedback. He advocates for a balance between technology and personal interaction, stressing that each call is an opportunity to showcase excellent service and stand out from competitors. Chris concludes by inviting listeners to contribute to the conversation on maintaining a personal touch in customer service.
       
      The importance of human touch in customer service (00:01:05) Chris discusses the negative impact of phone trees on customer service and the need for a human touch. The drawbacks of using phone trees (00:02:07) Chris explains how phone trees can frustrate customers and lead to missed opportunities. The value of personal interaction in customer service (00:05:21) Chris emphasizes the importance of human connection and empathy in the customer service experience. Balancing automation and human interaction (00:07:31) Chris discusses the need to strike a balance between technology and human interaction in the auto repair business. Practical tips for revamping phone systems (00:09:33) Chris provides practical suggestions for improving phone systems to better serve customers and enhance the overall customer service experience.  
       
       
      Connect with Chris:
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae
       
      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors

×
×
  • Create New...