Quantcast
Jump to content


Joe Marconi

Mitchell1 Work Shop May 2-4, 2013

Recommended Posts



Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Forum Topics

    • Shop Owners: You don’t have to answer every question for your employees

      As shop owners, we sometimes feel that we need to answer every question and handle every situation. While you need to be proficient as a business owner, you also need your employees to think for themselves.  Empower your people to solve problem.  Ask them for their opinions and don’t be too quick to jump in on every situation.  The more you jump in and solve their problems, the more they will rely on you. This is not to say you don’t have their back; but a team functions best when everyone takes ownership of their position and takes responsibility to take care of problems. Will employees make mistakes? Yes.  But there isn’t a shop owner on this planet that has a perfect record at making decisions.  We all make mistakes. As a shop owner; teach, mentor and coach.  Include your employees in on decisions that relate to their job position.  When employees feel you trust them, they will begin to solve their own problems. This will set you free to work on the things that will bring you greater success.

      By Joe Marconi, in Joe’s Business Tips For Shop Owners

        
      • 2 replies
      • 305 views
    • Workshop for service writer training?

      Anyone know or recommend a company that offers a 3-5 day workshop to train a service writer/manager to learn how to SELL and manage tech workflow? Not looking for a consulting firm wanting thousands of dollars. We have an awesome personable approachable person who was one of our techs and wants to move up front but needs help. Thanks so much for your input

      By babyhydro, in Workflow Management

      • 14 replies
      • 1,381 views
    • Shop Owners; Take time to recharge this weekend

      There's a time to work, and there's a time to relax a bit. We are in the middle of a three- day weekend; Labor Day. The very name Labor Day should make us all think about how hard we work all year long.  We need balance in our lives. We need time with friends and family.  So, take a break and recharge your batteries this holiday weekend. It will do you a world of good.  Trust me, the business will be there after the weekend is over.  Happy Labor Day Weekend!  

      By Joe Marconi, in Joe’s Business Tips For Shop Owners

      • 0 replies
      • 138 views
    • How are automotive shop owners handling vacation season?

      In my 38 year business career, it has always been an issue with summer vacations.  We want our employees to enjoy life, but the summer is our busiest time. What are shop owners doing to maintain production, while balancing vacation time?  

      By Joe Marconi, in Human Resources, Payroll and Training

      • 1 reply
      • 221 views
    • Shop Owners: Can you ever unplug?

      Last week I was at a resort with family and the grandkids.  We had a great time and it was a much-needed vacaction.  For one day, I did it....I left my cell phone in the hotel room safe.  It was not easy, and we all know how addicted we all are to our phones and laptops. The day passed and guess what?  Nothing urgent happened.  And if it did, I need to put trust in the people I employ that all will be taken care of. So, the question is: Can shop owners truly ever unplug from the outside world?       

      By Joe Marconi, in Joe’s Business Tips For Shop Owners

      • 3 replies
      • 551 views
  • AutoShopOwner Sponsors



×