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GI Think I'm a Mechanic = Did I chose the right career for me?

Gonzo

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Gonzo Grand Master

Gonzo

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GI Think I'm a Mechanic ---- A job, a life, a career

 

After high school I made the choice to join the Marine Corps. It was a big step for a young guy who really didn't have a direction, nor thought about the future. So, off I went to boot camp. I'll admit it was tough, it was physically demanding and very mentally challenging. But, I did very well, got a lot of good marks and even a couple of special awards. One of the biggest surprises was when my platoon was on the

"mess and maintenance" week. I was assigned to the commandant's headquarters building. I was to shine all the brass, wax the floors, and general building maintenance. One day the Sargent in charge said it was time to mow the grass. He sent me and two other recruits out with scissors to clip the lawn in front of the headquarters building. Really, I'm not kidding…scissors, and I'm not talking about a large pair of scissors, no… more like your typical size for any home office or school desk. Well, being the bright, eager young lad I was I had to ask.

 

"Sargent, ever hear of a lawnmower before?"

 

Not that I was being smart and all… it just struck me dumb they wouldn't have a lawnmower to do this job. But, then again, why not get a couple of young recruits to clip the lawn with scissors… we'll work cheap.

 

"Come here soldier, see what ya think of this," he said.

 

In a hall closet just inside the building there were four mowers stacked up on top of each other. They all seemed to be the same brand of mower, but all of them seemed to have been taken apart and there were lots of parts missing.

 

"Well, can we use them Sarge?" I asked.

 

"Those things haven't ran since I've been here, but if you think you can get one of them going, it would make us all look good," the Sargent answered.

 

Luckily, the Sargent had a small box of tools stashed away, which just so happened to have all the missing parts stored in it from the various mowers. After some careful maneuvering I managed to get the mowers separated, and within an hour I had three of them running. Talk about a proud bunch of Marines mowing the commandant's lawn. OohRah! The Sargent got a promotion out of it, and I got a special award for my efforts. Not a bad day in boot camp after all.

 

I really didn't touch a car for a long time after that. I spent a long time overseas and cars weren't on the top of the list of things to be concerned about. It wasn't until I was stationed stateside, and I was leaving my barracks one day when I noticed these two guys sitting on the sidewalk with an entire four barrel carburetor laid out in pieces in front of them. These two jarheads had no clue what they were doing. They were taking apart anything that had a screw on it. Clearly, these guys needed some help. Now, I spent enough time back home working on my grandparent's farms keeping the machinery running and reading a lot of old service manuals my dad had collected that I had a pretty good idea what I was doing.

 

"Need some help?" I asked.

 

"Sure could use a hand," one of them said to me.

 

The big challenge was to put all the parts back together on the carburetor without a new gasket kit, and make it work again. I'm telling you, this was one big mess for sure… these guys went as far as taking the small screws out of the butterfly flaps. (Never had much luck getting those things out when they are peened into place myself.)

 

After I had the carburetor back together and installed on the car the last thing was to put the plugs back in and sort out the firing order. Only one problem, they broke one of the spark plugs off while taking them out. "Looks like we'll have to run it on 7 cylinders for now," I told them.

 

It took a minute or so for the fuel to get up into the carburetor, but it did run. The exhaust was falling off, it was running pretty rich, but it was running. The guys were ecstatic! They bought the car for 50 bucks from another Marine who was getting shipped out, and the car had been sitting for about a year right there in the parking lot. Just hearing it run was an improvement. We all hopped into the car and drove around the barracks a few times belching smoke, backfiring, and making enough noise to bring the MP's to the scene. (They thought it was pretty funny too… let us go with a warning.)

 

After this little escapade I ended up being the barracks' mechanic for everyone's car problems. Most everything was "parking lot" type repairs, no engine rebuilds or tranny exchanges, just basic problems that could be handled with basic tools that a couple of young Marines could afford.

 

It wasn't til after I was out of the service that I realized repairing cars seemed to always fall into my lap. So I guess it's safe to say I was destined to be a mechanic no matter what. A few tech classes, a little tutelage under an old watchful senior mechanic, and I was in business for myself.

 

Well, here it is a few decades later and I'm still turning wrenches, I'm still scrapping a knuckle, and still making a living at it. I guess you could say it's my career.

 

Looking back on it now I guess I could have done something else with my working years, but like a lot of us in this automotive repair business, this was my calling. I am one of many mechanics and technicians of any small town or big city who might have done something else with their life, but cars and tool boxes became our vocation. I may have chosen to be in this business but quite honestly, it might have actually chosen me. Can't say it's been that bad of a deal.

 

I'm sure everyone in the business has a story to tell of how they got started, and when I get the chance to hear someone else's story I'll take the time to listen. It's really fascinating to me how we all ended up here… bending over the hood of a car or truck.

 

I'm very proud of the auto industry, and I'm proud to be a part of it. Whatever some people may think about the job of a "mechanic" or how they might try to degrade it, there's one thing to keep in mind…. it's a necessary part of the world we live in. This country is built on moving goods, products, and people from one place to another, and without mechanics everything would come to a complete stop.

 

As a tribute to all of the mechanics, technicians out there… a tip of the hat to one and all… your dedication and hard work should be commended. If no one else will say it… I will… Thank you for your continued efforts. You keep fixing them and I'll keep telling your stories.

 

Here's a hand salute from an old Marine to everyone in the automotive trenches.

 

I appreciate every one of you… 100 percent. OohRah!

 

I'd love to hear your story so tell me about it. We've all got a begining...and it makes for great conversation. So don't be shy... let's hear your story!

 

 

 

Thanx again... thanx for reading my articles. Do me a favor, if you see one of my stories in a magazine... send an email to them and let them know what you think of the story.


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Gonzo Grand Master

Gonzo

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I've been in the car repair biz for a long time. The other day I got an email from a guy who was just getting out of the service and he wanted to open his own shop. He asked me how I got started. This story was inspired by his comments. Check it out, leave a comment. Love to hear from ya.

 

Gonzo Grand Master

Gonzo

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What do ya mean ... a moment??? Sounds more like total insanity to me... LOL Thanx for the comments Frank... you're insanity is my kind of nuttyness.

Gonzo, I enjoyed the story. It is much different than how I got in to the business. One day I had a temporary moment of insanity and I bought an auto repair franchise. :lol:

Gonzo Grand Master

Gonzo

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I guess you could say that is exactly what the story is about Joe. We all may have thought about a different career or tried something else, but came back to the car business ... and we shouldn't be ashamed of what we do.

 

Ok, one exception.... Frank... he said it was a moment of insanity. I'm not sure it was a moment at all just don't tell him I think he's still crazy... along with the rest of us.

Gonzo Grand Master

Gonzo

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Hold it a second.... wait, wait... nope, sorry... I thought I had a moment of sanity... it was just gas. I guess I'm just as wacky as Frank... must be that bond you were referring too.

 

Too funny Joe... ya made my day.

 

:) :) :) :) : ) :) :) :)

I know Gonzo, how do we break the news to Frank that it's more than a "moment" of insanity? It's the insanity that bonds us all...

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    • Joe Marconi
      The Technician Shortage Is Our Fault, And It's Time We Own It
      By Joe Marconi in Joe's Blog
         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.

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