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Shop management systems that incorporate the RO with the incoming phones calls, the equipment in the shop, and long distance (remote) diagnostics is really something that I think will be the future.

 

The guy doing the video doesn't appear to like he's really a tech. More like a suit and tie playing the part. LOL... We still have to get techs with their hands on the vehicles in order to make the repairs. I watch my interns using wrenches and screwdrivers... they fumble around and around trying to turn a bolt or a screw..... but put a scanner in their hands... amazing... they pick that up quickly. (to many years of playing video games...)

 

Need to keep in mind, cars are fixed with tools and hands.... but... today's techs have to know both the shop management side and the mechanical apptitude side of auto repairs.

 

just a thought

 

Go to this link and let me know what you think, it's a bit long, but well worth it.

 

http://www.aftermarket.org/tomorrow

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Shop management systems that incorporate the RO with the incoming phones calls, the equipment in the shop, and long distance (remote) diagnostics is really something that I think will be the future.

 

The guy doing the video doesn't appear to like he's really a tech. More like a suit and tie playing the part. LOL... We still have to get techs with their hands on the vehicles in order to make the repairs. I watch my interns using wrenches and screwdrivers... they fumble around and around trying to turn a bolt or a screw..... but put a scanner in their hands... amazing... they pick that up quickly. (to many years of playing video games...)

 

Need to keep in mind, cars are fixed with tools and hands.... but... today's techs have to know both the shop management side and the mechanical apptitude side of auto repairs.

 

just a thought

 

I agree Gonzo, this was very "scripted", but it does show where technology is headed and what will be available to te aftermarket. I will be interesting to see how this plays out. I know new car dealers must hate the fact that WE can connect to our customers and thier customers cars.

 

I still can't see a shop tech calling customers, that day may never come, for me anyway.

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