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Torque Converter Clutch Drop Out, 98 Dodge Pickup 2500 Diesel

Joe Marconi
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  • 6 months later...
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CollinsAutomotive Apprentice

CollinsAutomotive

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Torque Converter Clutch Drop Out, 98 Dodge Pickup 2500 Diesel

 

Yesterday, we had a 98 Dodge pickup 2500 diesel that the torque converter clutch would engage and disengage at 40-45 miles per hour, when warmed up. You could clearly see the converter clutch drop out and engage again on a scanner. The first thing we noticed during our visual inspection was that battery terminals were badly corroded. We cleaned them up, road tested extensivly and all is ok. Hard to believe! Like everyone says, always start with basics.

 

 

I once knew a guy at the dealer who followed the diagnostic tree for a o2 code, he replaced a harness a ECM 4 o2 sensors. A older tech rolled over and cleaned the grounds and the car was fixed, morall of the story. If you have odd electrical behaviors, clean the terminals.

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      The Toolbox is Last to Leave, First is the Heart
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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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