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Postcards, mailers, etc...


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Who here sends post card reminders or any other time of mailings. Maybe oil change reminders, or inspection reminders...

 

Do you do it on your own, have an outside company do it? What's your process and how successful are you at it.

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Who here sends post card reminders or any other time of mailings. Maybe oil change reminders, or inspection reminders...

 

Do you do it on your own, have an outside company do it? What's your process and how successful are you at it.

 

 

We have postcards made up where you can check off what service will be needed next time or "other" recommendation that you can write in. Then each time the customer comes in we write in their name and address and postcard is checked off with what service will be needed in the future and date is written on top of card when they should come in next, eg: 3 months from today's date. Then we file it in date order and mail them out on a weekly basis.

 

I'm sure there are more sophisticated, streamlined ways but it works for us.

 

This is one of the best ways to keep them coming back and we find that the customer really responds to and appreciates the reminder.

Edited by Vegas14
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