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By Joe Marconi in Joe's Blog0 commentsIt always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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By carmcapriotto
Thanks to our Partners, NAPA TRACS, and Today's Class Recorded at Vision Hi-Tech Training & Expo 2025, expect discussions on industry trends, Arkansas accents, automotive training, towing experiences, key programming, future business plans, the potential impact of AI on diagnostics, and the Tech Talks class at Vision 2025 - with a few fun detours into movies like 'The Wolf of Wall Street,' 'Predator,' and 'Rocky!'
Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast
Zeb Beard, Strokes Diesel and Automotive, Monticello, AR, [email protected]
Andrew Sexton, ATS Automotive LLC, Cedar Rapids, IA
Andrew Sexton
Watch Full Video Episode Vision Hi-Tech Training & Expo: https://visionkc.com/ Introduction and Event Overview (00:00:00) Movie References and Banter (00:01:11) Zeb Beard's Business Expansion (00:02:51) Podcast Anniversary Reflection (00:03:55) Discussion on Towing Operations (00:06:50) Weather Impact on Towing (00:07:25) Battery Issues in Towing (00:09:06) Agricultural Work in Arkansas (00:10:19) Henry Winkler's Role in "Rocky" (00:12:58) Tech Talks at Vision (00:15:05) The Evolution of Training Opportunities (00:15:36) Networking and Collaboration (00:16:44) Thermal Imaging Presentation (00:20:07) Key Programming and Automotive Technology (00:25:44) The Role of AI in Automotive Repair (00:27:37)r. Importance of Foundational Skills (00:34:27) Challenges for New Technicians (00:35:04) Training and Career Development (00:39:20)
Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Click to go to the Podcast on Remarkable Results Radio
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By DUFRESNES
We try all different things. We send out magnets with our name to new customers (list we buy) We use seals on our envelopes marking our years in business. We have done Band-Aids with our name, bags with our name and now we are going to do Air Freshners. We will put in each car, not opened, It is in the shape of a car with our name, phone number and website. We try to keep our name and phone number in front of our customers. If anyone wants to know where we get out goodies, let me know and I'll send you his information. FYI We are still toying with the idea of charging for the credit card. It is my understanding there is a 3% fee for one and all except for debit cards. Legally you can't charge, if they use their debit card. At least that is what our credit card person said.
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By nptrb
As we kick off 2025, it’s a great time for you, an auto repair shop owner, to focus on financial organization, especially with tax season just around the corner.
Proper record-keeping isn’t just about avoiding headaches with the IRS; it’s about gaining valuable insights into your business so you can continue to grow and thrive.
In this blog post, we guide you through organizing your financial records for a smooth and efficient tax filing process so you can avoid the stress this season.
Why Organization Matters
Disorganized financial records can lead to several problems: missed deductions, inaccurate tax filings, potential audits, and, worst of all, wasted time.
By implementing a clear and streamlined system, you can avoid these tax dangers and, in turn, have a clearer picture of your shop’s financial health.
Key Financial Records to Maintain
Several crucial documents form the foundation of your financial records.
Sales Invoices
Sales invoices include the details of every transaction with your customers, including parts sold, services performed, and payment methods.
Each invoice should be numbered sequentially and include the customer’s information, date of service, and a detailed description of the work done.
Purchase Invoices
Purchase invoices include your expenses, including parts, supplies, equipment, and other business-related purchases.
It’s best practice to keep all invoices and receipts organized by vendor and date.
Bank Statements
Bank statements provide a record of all transactions that pass through your business bank accounts, including deposits, withdrawals, and electronic transfers.
Remember to reconcile your bank statements regularly to ensure accuracy.
Credit Card Statements
Credit card statements document all credit card transactions and should be kept organized and reconciled with all of your other internal records.
Payroll Records
Payroll records are crucial for tax compliance and include employee wages, salaries, taxes withheld, and other payroll-related information.
Inventory Records
These are essential for calculating your Cost of Goods Sold (COGS). This includes tracking the purchase, sale, and remaining stock of parts and supplies.
Fixed Asset Records
Fixed Asset Records document the purchase and depreciation of long-term assets such as equipment, vehicles, and building improvements.
Organization Strategies
We recommend several practical steps for organizing your financial records. These strategies should be implemented year-round so tax season is simplified every year!
Separating your business and personal finances is crucial. Maintain separate bank accounts and credit cards for business and personal expenses to simplify tracking and prevent confusion during tax season.
Accounting software like Quickbooks Online can automate many bookkeeping tasks, generate reports, and simplify tax preparation. Establish a consistent filing system, whether you prefer physical or digital files.
For physical files, use labeled folders organized by category (e.g., sales invoices, purchase invoices, bank statements).
For digital files, create folders on your computer or in a cloud storage service and use clear file names. Pro tip: If you receive physical documents, scan them and save them digitally to create a backup and make it easier to search for specific documents.
Regularly reconciling your bank and credit card statements monthly can help identify any discrepancies and ensure accuracy.
Finally, the IRS generally requires you to keep business records for at least three years from the date you filed your original return. However, some records, such as those related to asset purchases, should be kept for longer.
Benefits of Organized Records
Organized financial records offer numerous benefits beyond tax preparation. By tracking your income and expenses, you can better manage your cash flow and identify potential cash shortages. Accurate financial information provides insights into your business’s profitability and helps you make informed decisions about pricing, inventory, and investments. In the event of an audit, well-organized records will make the process much smoother and less stressful.
Implementing these strategies can streamline your financial record-keeping, simplify tax filing, and truly understand your repair shop’s financial health.
Remember, consistent effort throughout the year is key to maintaining organized records and reaping their many benefits.
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