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Are You Knocking on the Doors of your Local Schools? [AW 100]


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What better what to celebrate the 100th Episode of Aftermarket Weekly than with my family? We have a school field trip to the Ready Academy in Buffalo, NY where my son Matthew Capriotto is the School Counselor. Get an inside look at placing interns and working with local businesses. Hear from both students and teachers.

 

Key Talking Points

  • "Ready Academy is committed to the development of an innovative and personalized school that draws upon our community to help our students learn and grow academically, socially and ethically. We put a slightly different spin on the familiar adage: “It takes a village to teach a child.” We believe wholeheartedly in this concept."
  • "In 2020, Ready Academy became part of the BIG PICTURE NETWORK, an innovative, student-centered group of schools focused on bringing the best educational and support practices to students in order to best prepare them for the demands of the modern world."
  • Stephen Shepherd - 101 Advisor / TOSA
  • Sheila Connors - 201 Advisor
  • Nick Newman - 201 Advisor / Internship Coordinator
  • Max Steinberg - 201 Student
  • Nevaeh Banks - 201 Student
  • Katie Hughes - 101 Student
  • The Big Picture Program with Karen Monaco [RR 715]

 

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Important Books

Check out today's partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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