Quantcast
Jump to content


[Podcast] Apprentice Stories [THA 193]


Recommended Posts

https://youtu.be/bF_sXw4q3zI

Rex Lee works at McNeil's Auto Care headquartered in Sandy, UT and went through the McNeil's apprentice program

Elijah Pierce works at parkway automotive in Little Rock, Arkansas, graduated the apprenticeship program in November 2019, current ASE Master certified technician at Parkway

Bryan Stafford works at Parkway Automotive in Little Rock, Arkansas, ASE certified L1 Advanced Level Specialist technician and current mentor at Parkway

Key Talking Points:

  • Words and stories from former apprentices and current mentors
  • Through the apprentice program, Rex Lee went from a quick service team member to a full-fledged technician
  • You need a special attitude, like passion and motivation to join an apprentice program and stick with itA two-year program sanctioned by the Federal Dept. of Labor
  • Skilled trade like engineers, plumbers and electricians have an apprentice program and title their learners as ‘journeymen’. Whey don’t we? 
  • Bryan is a senior technician and the mentor at the shop, but he says the senior person doesn’t need to be the mentorMust be the right person who wants to be a mentor
  • Who wants to help teach and guide.
  • A great learning experience for a mentor
  • When you teach you learn
  • You modify your interaction with the apprentice based on their ability to learn and assimilate the information. Learn their tendencies.
  • Apprentices usually don’t go to a trade school and will get their theory and hands-on in an apprentice program.There is a curriculum
  • There is training that will be necessary in the evenings
  • The student will learn on their own
  • ASE requirements with the stages of the program
  • There will be online courses and leader-led (Covid Considerations)
  • You need to be farsighted and realize the outcome of your training
  • Find candidates throughSchool district, Counselors
  • High School Trade programs
  • Word of mouth through your customer base
  • Careful recruiting and find a person who is trainableTwo years is a short time to learn a career. The coarse is intense that requires the right attitude and desires
  • Student needs to keep their humility to always be learning
  • Upon graduation, there is still so much to learn
  • Rex is now a mentor for a new apprentice 
  • It gets easy to talk about the automotive trades to counselors and parents when you have an apprentice program inside your business 
  • An apprentice program, like these, will minimize or almost eliminate debt for the studentIncentives like tools or a toolbox can be part of the program when milestones are reached

Link to a fully qualified Department of Labor Automotive Apprentice Program: https://www.industryessentials.net/copy-of-home

Other episodes on Apprentice Programs:

Resources:

Facebook   Twitter   Linked In   Email

Mobile Listening APP's HERE

Join the Ecosystem - Subscribe to the INSIDER NEWSLETTER HERE.

Buy Carm a Cup of Coffee 

Shop-Ware-Call-To-Action-Graphic-v3.png

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com

Shop-Market-Pros-Sponsor-Graphic-2.png

This episode is brought to you buy Shop Marketing Pros. Your guides are Kim and Brian Walker with a rich history as shop owners and industry veterans. When someone searches for a shop, who are they finding? Your competitors? It should be you! The good people over at Shop Marketing Pros know how to drive website traffic and make Google work for you! www.shopmarketingpros.com

Click to go to the Podcast on Remarkable Results Radio

Link to post
Share on other sites


Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Similar Topics

    • By carmcapriotto
      Jeff and Donna Hazeltine- Owners of American Import Auto, Venice FL
      Troy Vaninetti– Troy has been married to wife Kori for 27 years and has four children with one still living at home with one 15-month-old granddaughter. Troy started working in a Texaco full-service station at age 17 and progressed through the following: from service attendant, tire attendant, apprentice technician, lead technician, shop manager, to purchasing Graham Auto Repair in 2006. Troy knew the importance of having coaching he joined ATI in 2012 and increased his business revenue every since. Troy leased a six-bay building in Graham for ten years before being forced to build his own 7 bay building due to losing His lease in 2016. In his first full year in the new building, Troy doubled his annual revenue. Since then Troy has won the National Top 12 ATI awards in 2018,2019, and 2020. Capturing the number one National Top Shop Award in 2020. Now Troy is working on His second location in Yelm Washington. Listen to Troy's previous episode HERE
      Key Talking Points
      Losing 14-year employee-store had plateaued with the technician. It was difficult leaving the comfort zone to get to the next level. Had employee go through 2-year leadership class and join 20 group with no results.  Are you ready to go backward to move forward? Started to build a team- hired shop manager and another advisor to buffer losing employee. The 14-year technician put his two weeks notice in to see if they would make him stay, but Jeff and Donna gladly accepted it.   Also lost A tech to retirement at the same time- things felt like it was falling apart  Donna saw the struggle the shop and Jeff were enduring and reached out for support from 20 group- Troy called Jeff and told him he was at the bottom but it was a turning point to restart the shop. Jeff had seen Troy go through twice as difficult issues with his shop and rise above. Jeff felt encouraged and revitalized. Started getting wins.      Jeff had to let employees go that was not accepting of the change. Has all new employees.  Jeff was the center of the business and was never able to take a vacation until now Biggest takeaways- get yourself in a 20 group and start building relationships with other shop owners. Own your dirt instead of leasing for business.   
      Thanks to Donna and Jeff Hazeltine and Troy Vaninetti for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE Find every podcast episode HERE. Every episode is segmented by Series HERE. Key Word Search HERE. Be socially involved and in touch with the show:
      Facebook   Twitter   Linked In   Email
      Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.
      Buy me a coffee

      This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  The Virtual AAPEX Experience 2020 is in the record books. Virtual AAPEX lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on the homecoming in Las Vegas in 2021. Mark your calendar now … November 2-4, 2021, AAPEX // Now more than ever.

      This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Trish Serratore
      Senior VP Communications, ASE
      Talking Points:
      ASE Service Professionals Month June each year Recognition of our true professionals  Essential workers The automotive service professionals have kept our cars running during the pandemic June is ASE's birthday month. 50 years old next year (2022) Take a moment to thank your technicians, parts counterperson, service advisors Tools to help you at: https://www.asetoolkit.com/toolkit/aspm We discuss some why and how to jump on board with Service Professionals Month. This is a very short listen and we toss up some ideas on how to build momentum inside your community, but more important to thank your people who have invested in their ASE Certifications. There is still time to embrace and support ASE Service Professionals Month.
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution-based focus, expertise, unique perspectives and in-depth knowledge of the industry.
      Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry.
      His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry.
      Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002.
      Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes HERE.
      Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). AAEC is a company focused on providing Business Management Resources and Development for the Independent Sector of the aftermarket industry. AAEC content and technology is recognized as part of the curriculum of the Fixed Operations Diploma and the Aftermarket Degree courses taken at the Automotive Business School of Canada at Georgian College located in Barrie Ontario Canada. This school is the leader and only college in Canada that offers an automotive business education. AAEC is also recognized by the Automotive Management Institute (AMI), located in North Richland Hills, Texas USA, allowing 80 credits for successful completion of the AAEC E-Learning portion of the site towards the 120 credits required to obtain the reputable Accredited Automotive Manager (AAM) designation.
      Bob has over 40 years of Business Management experience within the Independent sector of the automotive aftermarket industry in North America, consulting Independent retail shops on all facets of their business operations. His 18 years of running his own local consulting and accounting firm in Ottawa, Ontario Canada created some of the most productive and financially successful entrepreneurs within the Independent sector today.
      Bob is one of 150 Worldwide AMI approved instructors. He has created Business Management development courses for aftermarket shop employers/managers, Jobbers and Jobber Sales representatives which are recognized as being the most comprehensive, industry-specific courses of their kind in North America. His courses address the creation of measurable bottom-line profitability and not just developing activity to keep busy, by covering the very detailed nuts and bolts issues that are required to be clearly understood by every level of the industry if an independent shop is going to financially prosper and enjoy a professional future. Bob’s previous episodes are HERE.
      Link to Automotive Aftermarket E-Learning Centre Ltd. (AAEC) HERE.
      Brian Gillis is the Chief You Net Results Strategist, with 25+ years experience in auto shop operations, hiring, recruiting, systems, processes, multi-store experience, and employee training. Brian’s previous episodes are HERE.
      Key Talking Points
      CAMP- Coalition of Automotive Management ProfessionalsStarted with a brainstorm 2 years ago- a casual get together with trainers at Vision 2019 Shops should spend time with like-minded people, peer network with each other- coaches need the same  As of March 2021-Legal entity   Group of like-minded individuals that want to move the industry forward- find the shops that need help and make sure they receive help Keep the consistency of message in the industry  Business coaches also need to be adapting and improving  Automotiveprofessionals.org Important takeaways Multishop ownership vs single shop ownership- you don't need multiple shops to be successful to stay relevant or a victim of consolidation  Have a life outside of the business Average of 5 bay shop- missing between $25-30,000K net profit per bay per year Having a coach doesn’t mean you’re out of the business- owners want to be able to enjoy working on their business and still being a part of it Why are we afraid to help others? There is no secret, it’s time to help people move forward  
      Thanks to Bill Haas, Bob Greenwood and Brian Gillis for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP's HERE Find every podcast episode HERE. Every episode is segmented by Series HERE. Key Word Search HERE. Be socially involved and in touch with the show:
      Facebook   Twitter  LinkedIn   Instagram  Youtube   Email  
      Join the Ecosystem - Subscribe to the INSIDER NEWSLETTER HERE.
      Buy me a coffee
      The NAPA Smart Sign, previously known as Digital Menu Board, gives your shop a professional, state-of-the-art look and feel. It’s a great way to educate and inform your customers about needed repairs and service, plus increase awareness of your current promotions. NAPA AutoCare Center that have installed a Digital Menu Board found one out of five consumers ask for a repair or service they’ve seen on the board. Targeted promotions resulted in double-digit increases. You choose the content from a library of auto care service and repair topics. The latest NAPA national promotions are downloaded to you automatically. And with the Digital Menu Board it’s easy to change your services, prices, and video content anytime you’d like. Talk to your servicing NAPA store to find out more.
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Mike Coley has been with ASE for 27 years, serving as President of the ASE Education Foundation since 2019. Prior to that, he served as Sr. VP for ASE, directing operations, test development, customer service, and IT workgroups. Before joining the ASE staff, he managed a family-owned auto repair business in San Antonio. Coley has a B.S. in Electrical Engineering from SMU, an MBA from George Mason University, and previously taught Automotive Emissions classes at Northern Virginia Community College.
      Trish Serratore is the Senior Vice President of Communication at ASE. She works closely with all of the organizations within the ASE Industry/Education initiative, which also includes ASE and the Automotive Training Managers Council (ATMC), to help provide the qualified automotive professionals the industry needs today and tomorrow. Links to Trish’s episodes HERE
      Michael Godson has been an automotive instructor at Clark College for the past 25 years. He was the first T-TEN Instructor Community board chair and is currently serving on the ASE Education Foundation board of directors. 
      Brian La Croix has been teaching Automotive Technology in Albany NY for 14 years. He was also a Ford Senior Master Tech & Mazda Master Tech, ASE Master Auto & Autobody certifications, L1 & G1, graduate of a Ford ASSET college program, and High School Automotive program. Brian was the recipient of the ASE Education Foundation 2018 Byrl Shoemaker Teacher of the year award.
      Key Talking Points
      ASE Education Foundation 30,000 accredited graduates per year Foundation provides the standards, schools measure against standards and become accredited- renewal every 5 years Focuses on individuals during the very beginning of their career (entry-level students) Develop skills needed for a career in the automotive industry and soft skills with interacting with people (future co-workers and customers) and having responsibilities Educating students about the industry (earn living without having college debt)  An accurate glimpse of the “real world”  Graduates are an investment into the shop, not just another body or quick fix to fill a spot- need to continue to learn and be trained   Get involved with high schools/school boardsBe present in your community to check the pulse of future graduates looking to be hired  Be available and advocate with students, board members, instructors Allow students/instructors to shadow your shop “Investing in your local school IS investing in your business” “Poaching” graduatesTransferable skills can be used in other industries or dealerships What can we do to slow it down? Apprentice and mentor program- earning while you learn and progressing and growing in culture in shop   The competition with hiring technicians isn’t with each other, it’s with the other industries (welding, skilled machinery etc)  Teaching automotive- instructor shortageCan become a teacher after having trade experience- starting part-time/night classes is a good transition    www.aseeducationfoundation.org - “Find a program”  
      Thanks to Mike Coley, Mike Godson, Brian La Croix and Trish Serratore for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE Find every podcast episode HERE. Every episode is segmented by Series HERE. Key Word Search HERE. Be socially involved and in touch with the show:
      Facebook   Twitter   Linked In   Email
      Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.
      Buy me a coffee
      This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  The Virtual AAPEX Experience 2020 is in the record books. Virtual AAPEX lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on the homecoming in Las Vegas in 2021. Mark your calendar now … November 2-4, 2021, AAPEX // Now more than ever.

      This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

      Click to go to the Podcast on Remarkable Results Radio
    • By Richard Ehler
      I am planning on adding used car sales to my auto center, in atlanta, ga.  Any advice on software, buying, selling, financing, evaluating, reconditioning would be appreciated.


  • Our Sponsors



×
×
  • Create New...