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Ask Us ANYTHING [Live Call] TOMORROW!


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Ask Us ANYTHING Live Call This Thursday!

Back by popular demand, the "From ZERO to $1M in Sales in Only One Year" guy (and my biz partner), Gerry Frank and I will host a live Q&A session where we'll answer every and any question you have about taking your shop and income to the next level!
If you want to participate live and ask questions, I'll post a link for you to join us prior to the call. Or to just watch, listen, and learn, join us for the live simulcast inside the Successful Shop Owners group Facebook page.

THE CALL WILL BE THURSDAY, JULY 25TH @ 1PM EST

If you can't be with us live, but have some questions, post them below or email them to me at [email protected] and we'll read and answer them on the call.
I hope you'll join us!
 
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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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