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Zeus, Snap-on has said they will remain with the windows 7 platform on Zeus after the end of life 1/2020. No upgrades to Win 10. Any insight on tool impact, If any?


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EOL of Windows 7 means that you won't be getting any further updates from the Microsoft.   This should only impact you on security, meaning that you device is subject to being hacked as new loopholes are found on Windows 7.   I don't know this platform, but likely it is just a hardened tablet computer with a custom keypad (buttons) maybe.   If your system gets hacked, Snapon should be able to wipe it clean and reinstall.  You'll be down, but not dead.   In a closed environment (i.e. this is not a generic PC with other applications running), then SnapOn can likely work around any (non-security) issues that occur over time.   There is an advantage to SnapOn having a frozen version of the OS.    Every Windows update introduces new bugs that sometimes affects SnapOn.   With no more OS updates coming, it actually removes a pain point for them.

IMO, I would not worry about this.   SnapOn is an application developer.  They depend on the OS, but they are not needing W10 features if they are staying put.  If Windows 7 ever becomes a hindrance to SnapOn, they can always bite the bullet and move on.   It's easily solved with time and money (and knowing SnapOn, they extract said money from you).   (Source:  My previous career was Software Development including Embedded Systems (custom hardware).  Of course, this is all conjecture, but it should be on point).

Let me drive the point home.   My lovely Opus / ESP inspection machines are running Windows XP.   We have interesting problems such as the floppy disk getting full, requiring a maintenance call to resolve.   It only uses printers that have a physical Centronics Parallel Port connection on them.   I'd be happy with an upgrade that let me run a USB printer at least, but that's not coming.   These guys do 100's of transactions monthly and are getting the job done.  They are attached to the network, so they suffer the same security measures that you would with an old version of Windows 7.image.png.da9dc05d35f541e4a313eeab3564a9e4.png

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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