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Restoration for the Mechanic
tp.gifElectrical issues on today’s cars have certainly taken 
center stage.  Mechanical issues are still there too, but 
it’s not uncommon to have a mechanical problem be 
diagnosed, monitored, or calibrated by some electronic 
means.  You just can’t get away from the electrical 
if you’re in the automotive repair business these days.  
It’s taken over just about every facet of the automobile.  
 
    Today’s mechanics have become something entirely 
different from the stereotypical mechanic from just a 
few decades ago.  It’s not that long ago when the 
electrical section of the repair manuals were just a 
chapter or two, today… its volumes and volumes of 
schematics and diagnostic procedures.  I’m old enough 
to remember when points and condensers were still 
the norm, and I’ve watched the industry go from 
electronic ignition to today’s electronic jungle of wires 
and processors. We’ve definitely come a long way with 
the technology.
 
tp.gifEven though I work on all these newfangled electrical wizardry systems on the modern car, deep down I’m still the kid who got a kick out of tearing down an old junker and putting it back together.  Now, I’m surrounded by modules, proximity keys, and sensors.  Occasionally it’s kind of nice just to step away from the computer and just turn a wrench or two. I look forward to those simpler kinds of jobs, the ones that need a craftsman’s touch and not a box of transistors and capacitors to figure out what to do.  Back to a time when a driver was more mechanical involved in the process of operating the vehicle.   Heating vents with levers and cables, or a hand choke that needed just the right touch to get it started.  No electronics, no service light, just the essentials.  (For you younger techs, I’m referring to the days when you actually had to unlock a door with a key.)  
 
tp.gifI still marvel at the ingenuity and engineering of those times. I guess it’s one of the reasons why I like going to old car and steam engine shows so much.  It’s all about the mechanics for me.  Electronics are great, but to see the early mechanical devices that were commonplace a century ago still amazes me.  How they figured it out, and how they made it work is shear brilliance.  (If you ever get a chance to study some of those early mechanical systems, you might be surprised how things were accomplished prior to the computer age. It’s quite fascinating… well at least to me it is.)   
 
tp.gifIt’s great to be able to step back once in a while and just be a mechanic.  Back when things were rebuilt and not just replaced with new. There’s a certain satisfaction in taking a broken mechanical device and making it functional again.  It’s those jobs that after you’ve wrestled the components into place, and everything is finished you realize that you’re covered in grease, but for some reason you’ve got this big smile on your face. It’s the look of accomplishment, a smile of pride in a job well done. 
And while you’re cleaning up the tools, you look over at the finished project still smiling, knowing you’re done and can move onto the next project.  It just doesn’t compare to finishing up on a modern car when the last thing to do is watch that blue line steadily move across the computer screen, waiting for it to say “Task completed”.
 
tp.gifNot that I’m putting down the modern car, no far from it.  It’s just nice to take a break once in a while from the technical mumbo-jumbo and just be a mechanic for a change.  Even though it’s pretty awesome to solve a difficult electrical issue, it’s hard to beat a good old fashion mechanical repair.  For me, when a restoration project shows up at the shop I get a chance to turn off the laptop and open the toolbox.   These restoration jobs are just as much for the customer as they are for me.  It’s a restoration of some of my old almost forgotten mechanical abilities. (Yea, I still got it…)  
 
tp.gifWe put a lot of trust in the modern electronics, something the engineers and designers of those automobiles from a few decades ago never even though of.  Their own ingenuity and craftsmanship kept them going.  Components were built to be repaired not replaced.  I think it’s safe to say that a car from 50 years ago is more likely to start and run in another 50 years but I seriously doubt a car from today would have the same luck. There again, it might be something a technician/mechanic of that era might figure out how to do by then.  Me I’ll still stick with being a mechanic/technician … I still like the physical repair aspect of the job.  
 
tp.gifThe future of electronics in today’s cars is constantly changing; sometimes we notice the changes while other times you can’t physically see them.  Sometimes all it takes is a little R&R on an old jalopy just to make me remember how far we’ve come.  In the meantime, the latest restoration job is done so it’s time to go for a test drive. 
 
tp.gifI’ll get back to the laptop and the modern car world just as soon as I get all the tools cleaned up… it might take a bit though … I’m still admiring the restoration job and I’ve got some more smilin’ to do.
 

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  • Thanks 1
Posted

speaking of points & condenser I think electronic ignition systems is still one of the best reasons to have electronics in cars. After that more electronics just lead to harder diagnosis and more expense.

  • Like 2
Posted

if wasn't for the emission quality we have today... I'd have to agree with ya.  but, yes, elec. ign. made life a whole lot easier. 

 

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         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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