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2018 Official State of The Auto Repair Industry Report

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Getting car count in today's new economy had changed. Now, you can learn from everything my underground group of "Car Count Hackers" have discovered after months and months (not to mention thousands of dollars) of trial and error. Find out the strategies that are working today - and what's not!

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Get all the details on "The 2018 Official State of The Auto Repair Industry Report" 

While you're here, let me know what changes you've noticed and what your biggest concerns are about getting more car count in 2018.

Hope this helps!

Matthew Lee
"The Car Count Fixer"
Author - Auto Service Marketing Specialist

Get a copy of my book FREE (while I'm still giving them away)

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  • Similar Forum Topics

    • By AutoShopOwner
      RALEIGH, N.C.--(BUSINESS WIRE)--Jan. 22, 2019-- Advance Auto Parts, Inc. (NYSE: AAP), a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers, today announced a supply partnership with the Midwest Auto Care Alliance (MWACA), https://www.mwaca.org, to provide automotive parts and training support to its member facilities.
      The newly formed MWACA, formerly known as ASA Midwest, is a nonprofit association led by independent shop owners. MWACA focuses on offering its members programs and benefits designed to help them more effectively run their businesses such as online resources and training, a mentor program and an Advance Auto Parts rebate program.
      “MWACA has been a strong supporter of Advance Professional for many years and is well known for its outstanding advocacy of independent automotive repair facilities,” said Todd Sanders, Sr. Vice President, Professional Sales at Advance. “We look forward to continuing to enhance our already strong and productive partnership with MWACA, its members and its leadership team. We are eager to help its members through excellent service and programs designed to improve shop performance and profitability.”
      Advance, a Platinum partner of MWACA, also announced a new mentorship and apprenticeship initiative designed to attract and support new technicians in the automotive service industry. The initiative will identify internal shop trainers and provide a structured on-the-job curriculum to improve technician knowledge and focus on productivity enhancements.
      Advance also is a top-level sponsor of the VISION Hi Tech Training Expo, one of MWACA’s annual events, this year being held in Overland Park, Kan. Feb. 28 – March 3.
      “The support of Advance Professional and Carquest goes back more than a quarter of a century to the earliest days of the VISION event,” said Sheri Hamilton, Executive Director of MWACA. “They continue to support the association, its events and members as we work together to support shop owners in this ever-changing industry. We are proud and thankful to take our partnership to the next level.”
      About Advance Auto Parts
      Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of October 6, 2018, Advance operated 4,981 stores and 139 Worldpac branches in the United States, Canada, Puerto Rico and the U.S. Virgin Islands. The Company also serves 1,229 independently owned Carquest branded stores across these locations in addition to Mexico, the Bahamas, Turks and Caicos, British Virgin Islands and Pacific Islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
      About Midwest Auto Care Alliance
      MWACA is a 501(c)6 non-profit trade association led by independent automotive service professionals and serving the needs of service professionals throughout Missouri, Kansas, Iowa, Nebraska, Oklahoma and Arkansas. Beginning as a seven-county Kansas City chapter in the late 1980’s, the progressive affiliate grew into ASA Missouri/Kansas, and continued to grow and expand into a six state affiliate known as ASA-Midwest. The affiliate separated from the national organization in September 2018 and became an independent regional association. As one of the premier and most active associations in the country, MWACA has chapters throughout their territory, as well as numerous Shop Owner Support (S.O.S.) Groups, a shop mentor program, and they are also the founder and host of the VISION HiTech Training & Expo event for 27 years. Information about MWACA and VISION can be found at www.mwaca.org and www.visionkc.com.
      View source version on businesswire.com: https://www.businesswire.com/news/home/20190122005571/en/
      Source: Advance Auto Parts, Inc.
    • By Joe Marconi
      We sell service, not products. Yes, we sell water pumps, brake pads and air filters. And yes, those are products. But it’s the service we sell, the customer experience, which lives on well beyond the customer leaves your shop.

      Think of it this way; when you buy a watch, or a new cell phone, the experience of what you purchase continues after the sale. When we replace a customer’s water pump or air filter, there is very little about those items that lives on beyond the sale.

      But, what does live on is the customer experience. The better the experience, the more likely the customer will return to you.  So focus on the customer experience, not the products you install.

    • By Ajit
      While looking for absentee investments, I found a self-storage and Auto repair shop on sale. The purchase price is small and also cash flow is very high to ignore.
      But, I am a Software Engineer and I am New to running a Business leave alone an Auto repair. The shop is 2 hrs drive from my home. The owner is ready to provide 2d/week consulting service, and lone other mechanic is ready to work with new owner. Plenty of cash transactions. No computers to log work orders. Specialist in exhaust systems. The mechanic is not insured. Shop and storage has some level of insurance. Small town and original owner ran business from the shop for 33 years. Now wants to retire.
      I have plans to modernize the work orders and add cameras for remote tracking. I will have to add one more mechanic, and then trust mechanics and also introduce softwares to increase transparency.
      For someone who is interested in Auto repair in general, do you think its good business to run as absentee? I plan to spend few hours at the shop once a week and less frequently later. I am 40 year old, I think right time for me to start a business and get off the corporate world.
      Please advice. Appreciate.
    • By Joe Marconi
      Here's a tip I have posted before, but it's worth repeating. 
      One job that goes unnoticed most of the year is the job of the part's driver.  You get part deliveries all day long, every day, all year long.  Many times, these part's drivers take all the abuse due to wrong parts, the parts took too long to be delivered, on and on and on.  Those drivers may not say anything, but they take it to heart. 
      So, here's what you are going to do.  Buy small gifts, such as small boxes of candy or chocolate.  Nothing expensive.  During the holidays, give all the drivers one of these small gifts and say "Thank you, I appreciated what you do."
      Two things will happen. First, the driver will be stunned and will not know what to say, and they will be very thankful that you thought of them. 
      The second thing that will happen is this:  The very next time those part drivers have three delivers to make at three different shops, what shop do you think they will want to go to first?  Yes...Yours!
       
    • By bantar
      It seems that Goodyear corporate stores are changing their business model from Tire and Repair Service centers to strictly tires.   The franchise stores are free to continue their old business model.    Around here, the corporate stores are going to close down on January 27 for 2-3 weeks for a major remodel and possibly? rebranding.   They will sell tires and do alignments, but will not be able to align if they need repair parts.   I've not seen any official statements on this, so I don't really know more than the scuttlebutt.
      It looks like Hunter will have a great year this year as a result.  I saw a brand new Hunter Revolution tire machine in one of the local stores already.
      I stand to benefit from this change as we may see some of their repair business.   Since I don't sell tires, I'm not a Goodyear competitor, which allows them to safely refer repair business to us.   Almost everyone else around here sells tires.   We refer quite a few folks to tire-only stores, so Goodyear will now be on my referral list.
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    • By JustTheBest
      How can it be true that an independent auto repair shop almost doubles the price of their oil change service without raising their shop rates, parts pricing or adding any more costs? I know, sounds crazy, but we've done it. I am releasing the information shortly - but this short video explains it all.

      There isn't anything to buy - no sneaky sales pitch - nothing. It's just about how we used a new tactic to present our oil change prices. All the details are being released next week - so you'll want to subscribe (that's FREE TOO!) so you won't miss a thing!

      Hope this helps!
      Matthew Lee
      "The Car Count Fixer"
      Join the Conversation on YouTube at Car Count Hackers!
    • By JustTheBest
      Wanted to share these two videos to help auto repair shop owners fix their car count. 


      Enjoy! Don't forget to Like, Share and Subscribe!
      Matthew Lee
      "The Car Count Fixer"
    • By JustTheBest
      Do you struggle getting more new customers? Can't get more customers no matter how much you spend? It could be that your Marketing Engine is BROKEN!

       
      Don't forget to like, share and subscribe!
       
      Ever wonder if those Hi Tech Scanners and your Fancy LOGO really matters? Let me explain

      Enjoy! Please... let me know if you have any questions. 
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      Matthew Lee
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    • By JustTheBest
      Want to Grow YOUR Car Count, Income & Profits? Check this out!
      Get all my best tips, tricks and hacks... for FREE! Yes, FREE!
      Check this out!

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      What if I could show you a weird hack that will help you get more customers to say "YES" to your quote. Interested? The best part is you can start to use this hack TODAY! Watch this short video:

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      Hope this helps!

      Matthew Lee
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