Quantcast
Jump to content

Car and Driver - - - The evolution of the car vs. the driver's involvement


Recommended Posts

Posted

Car and Driver

         The technical changes most everyone is familiar with have more to do with emissions or performance issues. But, let’s step back a bit and look at the whole thing from the occupant’s vantage point. You know, what changes has the driver had to endure?

         When the horse and buggy were still rulers of the open road, cars were just a tinkerers dream.  Actually those open roads were more like uneven ditches with wagon wheel ruts, but a road none the less. The first cars had to adapt to those rutted roads and of course, and the driver had take his fair share of bumps and bruises just to prove his new horseless carriage was up to the task.

It wasn’t long before a confrontation between the staunch horse and buggy drivers and the scarf wearing, goggle protected new-fangled automobile occupants came to a cross road.  Laws were enacted that a man had to walk at least 50 paces in front of the car holding a raised red flag to warn fellow travelers (mainly the horses) to be aware of this metal contraption belching noxious fumes while sputtering along at the amazing speed of 7 mph. Later, it was the horse and buggies turn to have a red flag warning assistant in front of them as the roles of were reversed. Before long, a horn was mounted to the side of the car creating this obnoxious sound that not only scared the remaining horses but annoyed every passerby as well.

         The model T has always been considered the father of the new age of automobiles. But, there were a lot of improvements other than the assembly line that came along around the same time period.  Later, enclosed cabs were added into the latest designs with retractable windows and a hard top.  Heating systems were incorporated along with other creature comforts.  All of these changes made the ride that much more enjoyable, and of course, sold a lot more cars.

         Eventually the pedals of the model T were replaced with the standard three pedal design, which made operating the car a bit more “driver-friendly”. Changing gears was made easier with a shift lever instead mashing down the pedal for low and up for high as in the model T.  Cold starting a car was still an issue, but instead of getting out of the car and raising the hood, a lever on the dash could be pulled out for cold starts and in when the engine warmed up. The electric “automatic” choke followed years later which meant one less chore the driver had to accomplish.

                  Hand starting your car was the norm.  Even with careful instructions there was still the potential of a few wrench elbows and a couple of broken bones from simply trying to get the car started for that weekend jaunt around the country side. An electric starter was the answer. Now all the driver had to do was mash a pedal on the floor to accomplish the same task. 

         When the automatic transmission made its debut a person’s strength or ability to shift correctly wasn’t important in operating a vehicle. The car was becoming even more user friendly.  The huge steering wheels could now be replaced with a much smaller version incorporated with power steering. Brakes, wipers, suspension, steering, lighting, heating, and air conditioning improvements meant less effort and far less exertion on the driver’s part to control the vehicle while being enclosed in their very own micro climate controlled environment. The car was becoming what some said in the 50’s as ‘futuristic’. True, yes… but Oh, if they only knew what was coming off those assembly lines just a few decades later. 

         Thoughts changed to emission controls and safety issues during the 60’s and 70’s.  Speed limits, bumper heights, seat belts, safety glass, were required from all the manufacturers.  Those creature comforts were not forgotten about either.  Smoother rides, better tires, and lush interiors were on the minds of every manufacturer.  But, it was only the beginning of things to come.

         We’ve zoomed through the jet set age, moon landings, and the smog, to come face to face with the electronic age or what some would call the computer age.  Cars aren’t wired together with bulky switches, relays, and mechanical linkages anymore, most everything is data signals, sensors and plastic.  Not only is the modern car a rolling computer controlling all aspects of the emissions and passenger comfort it is also can be seen, controlled, and monitored by outside sources. 

Let’s face it, the days of you holding your hand out of the window to signal or move that seldom used device on the side of the steering column to tell other drivers of your intentions of a right turn may be entirely left up to a computer and not yourself. The car will soon talk to the other cars on the road and they’ll all know what your destination is, and the route you’re taking.  All you need to do is tell the car to ‘Go’.  

         In the near future, the only requirement to “drive” a car is to be able to push ‘enter’.  Traffic lights, R&R crossings, and highway congestion can all be controlled by a system of checks and balances.  You won’t need to know how to shift the transmission, how to use a road map, decide which wiper speed to use, signal for a turn, judge when the high beams need to be dimmed, or control your traveling speed. 

You won’t have to do a thing except to be patient and wait in the comfort of your car while you arrive at your destination safe and sound. When that day comes, you won’t need a steering wheel, pedals, or even a horn. Today’s standard safety features such as air bags, have saved countless lives, but it’s possible that a new and far more advanced crash avoidance system may even make the air bag system as obsolete as the guy with the red flag.

Multiple position seating with heat, massage, and air conditioning, automatic tinted windows, premium sound systems, navigation, active cruise control, parking assist, touch screen commands, voice recognition, and an endless variety of other creature comforts are available. Honestly, some of these creature comforts are far better than what I have at home!  But, it’s our car, our transportation, something we spend several hours in and of course, we want it to be just the way we like it.

         It’s no wonder you hear that today’s generation can’t drive a stick shift, or how they’ve never heard of “three on the tree”, let alone understand the three pedals on a model T.  Those technologies are from a different time, a different era, and are not part of the modern world. In fact, most new cars don’t even have a shifter of any sort. Everything is done by the push of a button.  Talk about occupant evolution!  What do you think the next generation of drivers are ‘not’ going to need to know that you need to know today?

 It’s very possible that an ignition key will only be found in a museum, and I’ll bet they probably won’t understand what a door key was used for. Soon, those automatous cars won’t be something we’ve heard about, but will be the average-everyday car on the road.  Now, the only reason to have a guy holding a red flag is to keep the crowd back from the cars on display at the weekend car show.

         But, through all the evolutionary changes for the car and driver, one thing has remained a constant.  The seldom appreciated, hardly thanked, and least likely to be respected by the hustling-bustling-fast paced money-chasing drivers of these new-fangled contraptions… the person we couldn’t do without… the mechanic. As long as they make some form of transportation, and continually make it more complicated the more we need the educated and highly skilled technician to keep things in tip top shape. 

         Today’s average driver knows far less about their cars than the previous generation.  Although the mechanic needs to know quite a bit more than their predecessors. Before a driver was responsible for nearly every function of the car, but those functions have been passed onto computer signals. The responsibility of keeping those computer signals flowing has fallen onto the mechanic. So, if you like all of your cars bells and whistles, thank a design engineer.  If you’d like to keep all those bells and whistles working…thank a mechanic. 

There may not be a ‘driver’ for every car in the future, unfortunately, they’ve been evolved out of the picture.  But, you can be sure one thing… there will still be a need for a mechanic.


View full article

  • Like 1
Posted

BTW, the wooden car... it's one of the many models I have built over the years.  Built from scratch too.

Posted

Yea, I recognized your wooden model! You have to wonder when did the shift from practical innovations or improvements to the automobile, change to luxury type innovations that really are not needed and just add cost to the automobile. What year do you think that happened?

  • Thanks 1
Posted

Define luxury, it seems to me,  each decade the luxury level changed. Take power windows,  that was luxury in the 70's. . . Now it's the norm 

Posted

Great story! Great little model too!  I like how you added in the bit about the Mechanic at the end very nice sir !

 

  • Haha 1
Posted

luxury is something that you can do without and in automobiles it adds to the complexity and price of automobiles. power windows even though most cars have them in my book is still luxury, even though it could be argued that it is cheaper for manufactures to just include them as standard.

  • Like 1
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
  • Similar Topics

    • By Riccardo

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Riccardo

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Are you tired of telling your staff to “leave their problems at the door”? The reality is, what happens outside the shop often follows employees into the bays, the service counter, and every customer interaction throughout the day. Financial pressure, family struggles, burnout, stress, and emotional fatigue all impact confidence, communication, productivity, and sales performance, whether leaders recognize it or not. In this insightful episode, Rena Rennebohm, CEO of Empowered Advisor, and service advisor coach and shop owner Rachel Spencer, challenge the old-school mindset of “leave your problems at the door” and explore what modern leadership really looks like in high-performing repair shops.
      The strongest shops aren’t built only on process and productivity; they’re built on leaders who understand people.
      What You’ll Learn
      How personal stress impacts sales performance and customer communication Why technician morale directly affects advisor confidence and trust The connection between emotional stability and shop productivity How great leaders identify performance struggles before KPIs decline Why empathy and accountability must work together The importance of daily check-ins and emotional awareness How negativity spreads through shop culture and how leaders can stop it Why “soft skills” have become essential leadership skills in auto repair
      When employees feel supported, understood, and valued, communication improves, confidence grows, and performance follows. This episode offers practical insights for shop owners and managers who want to protect team performance, strengthen culture, and lead more effectively in today’s high-pressure auto repair environment.
      Rena Rennebohm, CEO and Creator of Empowered Advisor. Rena’s previous episodes HERE. Rachel Spencer, Spencer’s Auto Repair, Krum, TX. Rachel's previous episodes HERE Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/ Subscribe on YouTube:https://www.youtube.com/carmcapriotto Follow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/ Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmasters Join Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976 Join our Insider List:https://remarkableresults.biz/insider All books mentioned on our podcasts:https://remarkableresults.biz/books Our Classroom page for personal or team learning:https://remarkableresults.biz/classroom Buy Me a Coffee:https://www.buymeacoffee.com/carm Special episode collections:https://remarkableresults.biz/collections
      The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/ Diagnosing the Aftermarket A to Zwith Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/ Business by the Numberswith Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcastwith Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/ The Weekly Blitzwith Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/ Speak Up! Effective Communicationwith Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.https://craigoneill.captivate.fm
          Click to go to the Podcast on Remarkable Results Radio
    • By Drivi
      Hey everyone,
      I'm building a tool that helps auto repair shops plan preventive maintenance automatically — it predicts when each customer should come back, sends reminders, and helps keep the shop busy year-round.
      But before I go any further, I’d rather hear it from real shop owners:
      How many hours or bays do you usually have sitting empty every month?
      What percentage of your work is planned maintenance vs emergency jobs?
      Do you use any system right now to remind customers about service? How well does it work?
      What would make you not trust an AI system that claims to schedule customers automatically?
      I’m not here to pitch vaporware — I want to understand how shops actually think about preventive work and downtime.
      If a few of you are curious, I can share a short demo and would love your honest feedback.
      Thanks for sharing your experience — it’s worth way more than any market research report.


  • Our Sponsors

×
×
  • Create New...