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I had a 93 lexus ls400 come in been at another shop for a while now, they could not fix the problem. The car would run and drive fine if you were very easy on the gas. If you gave it a good load it would buck and go crazy. Would set a code 41 tps circuit. Of course obd1 not so much in the way of data stream etc.. manually checked tps sensor passed no problem , checked the continuity back to the computer no problem. Found leaking capacitors in the computer.

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That is extremely common on pre-96 Toyota/Lexus vehicles. If one comes in with weird issues, especially if someone has already thrown parts at it, that's usually the first thing we look at. Probably have seen this 5-8 times now in the last couple of years. Check rebuild services on ebay. For a little over $100, you can send them out and have it repaired

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well as usual the other shop wants to take the credit for the repair, they will put a computer in it. I just charged them 2 hours diagnostics . That is the third car I have diagnosed for them the last two weeks. I told them them next one I am going to up the labor since they should be competent enough to do it them selves and since they are taking the credit I will charge more next time. I will boost the hourly rate on diagnostics for them. I hate to build another shops reputation, but I will not bad mouth them to the customers either so I figure that is a fair trade.

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That is extremely common on pre-96 Toyota/Lexus vehicles. If one comes in with weird issues, especially if someone has already thrown parts at it, that's usually the first thing we look at. Probably have seen this 5-8 times now in the last couple of years. Check rebuild services on ebay. For a little over $100, you can send them out and have it repaired

I have actually replaced a few capacitors on the ford 9al computer in the past.. not to bad to do the worst part is getting the coating off of the boards. I am to lazy to do it now a days unless it is my own vehicle. Just like the days of the growlers testing the armatures and replacing brushes and voltage regulators on alternators and starters. Just slap a rebuild in it.. those days are over LOL

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  • Have you checked out Joe's Latest Blog?

    • By Joe Marconi in Joe's Blog
         4
      Typically, when productivity suffers, the shop owner or manager directs their attention to the technicians. Are they doing all they can do to maintain high billable hours? Are they as efficient as they can be?  Is there time being wasted throughout the technician’s day? 
      All these reasons factor into production problems, but before we point fingers at the technicians, let’s consider a few other factors.
      Are estimates being written properly? Are labor testing and inspections being billed out correctly? Are you charging enough for testing and inspecting, especially for highly specialized electrical, on-board computer issues, and other complex drivability work?  Is there a clear workflow process everyone follows that details every step from the write-up to vehicle delivery? Do you track comebacks, and is that affecting production?  Is the shop layout not conducive to high production? For example, is it unorganized, where shop tools, technical information, and equipment are not easily accessible to every technician?  Are you charging the correct labor rate and allowing for variables such as rust, vehicle age, and the fact that most labor guides are wrong? Also, is there effective communication between the tech and the service advisor to ensure that extra labor time is accounted for and billed to the customer? These are a few of the top reasons for low productivity problems. There are others, but the main point is to look at the entire operation. Productivity is a team effort.  Blaming the techs or other staff members does not get to the root cause in most cases.
      Maintaining adequate production levels is the responsibility of management to create the processes that will lead to high production while holding everyone accountable. 
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