Jump to content

    • You can post now and register later. Already registered? sign in now to post with your account.
    • ×   Pasted as rich text.   Paste as plain text instead

        Only 75 emoji are allowed.

      ×   Your link has been automatically embedded.   Display as a link instead

      ×   Your previous content has been restored.   Clear editor

      ×   You cannot paste images directly. Upload or insert images from URL.

      Once you submit your question, a new topic will be created for you in our forums. Our moderators may move your topic to a more suitable forum category if one exists. Members will see your topic and be able to respond to your question.

    • This will not be shown to other users.

Time to get organized

Recommended Posts

Hi all, I have been a member for a while but not really involved. My business has been struggling for a while, I have recently taken a 2 day business success class which while it did give some direction it also left me with a whole lotta questions. I am ready for change and determined to get my numbers up, here's what I have so far


Let me start with a little background. I own a specialty shop that caters to the transportation industry (Limousines, bus's). We have a regular mechanical department that handles all of the standard day to day type repairs which I have a pretty good idea on how to manage. We have always done custom work such as interior fabrication and the like but on a very small scale. We hired a new tech to work in this area and want to grow it, here's where I get stuck


I have never tracked my numbers and after taking this class I have finally realized that this is a big mistake. I use a business program called Big Business which is really like a very powerful, customizable version of quick books. I use Identafix for mechanical estimates and shop information.


1. how are you tracking tech hours? I idea at this point is to create a labor line item for each tech so that I can do report and monitor productivity. This however does not track actual hours worked just what was billed.


2. how do you track hours worked for a service such as an oil change, I'm thinking that would pay about .3 hours but don't really want to show a labor charge on the invoice but if I don't then I don't see how I can track it, this goes for all services.


3. On the custom work side it only gets worse. Generally I hand calculate materials and labor the best I can but when invoiced it would be very general such as new seat covers installed and a $ amount, I find that the more information on the invoice, the more questions it raises. Having an agreed $ amount for the job seems pretty standard for this type of work but makes it completely untrackable so I have no numbers to run through reports.


4. How do you charge if more then one employee is working on a single task either to speed it a long or in our case often parts are very large and require more then 1 guy. Customers seem to get upset if I try to charge labor on each employee, the other aspect again is how to track and invoice this, would you show labor line items for each employee?


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...