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  • Similar Forum Topics

    • Technician Training

      I have a couple young techs that have been with me for 4 to 6 years. I am in the Panhandle of Florida. I am looking for some training classes, other than the Snap-on, Napa pizza parties. I would like to get them away a few days for some knowledgeable with general info and basic training, I am just not aware of any in the Southeastern USA. Thanks Guys  

      By tirengolf, in Human Resources, Payroll and Training

      • 4 replies
      • 511 views
    • Technician Productivity

      Curious how others are keeping track of technician productivity. Is it something built into your shop management software that you are able to run a report on? Do you have a simple equation you run at the end of the week or month? Are you having guys punch a time clock? Do you even track productivity? If you do, do you mind sharing what your productivity numbers are? And do the fluctuate much?

      By mmotley, in Workflow Management

      • 15 replies
      • 1,706 views
    • What Does Your Website Cost You?

      There are many different website services, packages, and programs available when choosing the right company/webmaster for your auto repair business. You can sign up to a service that provides a robust website, SEO (Search Engine Optimization), analytics, marketing services, social network management, integrations, etc. You can also sign up for much simpler solutions which usually only include a website and some SEO. You can also try to use an online website builder to get yourself online with something very basic, which is better than nothing. So many different option and they all have their associated costs. In some cases there are initial startup costs as well. In most cases however, there are monthly costs associated with operating a business website. Please take a moment and share, if you would like, about your website costs and associated services. Please also take a moment to answer a few quick question in the attached poll. Thank you.  

      By Alex, in Management Software, Web Sites & Internet

        
      • 10 replies
      • 1,031 views
    • Overtime without high production will hurt your shop's profit

      Not every shop pays flat rat; for many reasons.  So, many techs are on hourly pay.  There is nothing wrong with hourly pay, as long as you have an incentive program in place that promotes high production levels to avoid complacency.  For hourly paid employees I strongly urge you to have a pay plan that rewards production levels on a sliding scale.   As a business coach, I have seen too many times shops with low production levels and high tech payroll due to overtime pay. Overtime pay must not be used to get the jobs done with no regard to labor production.  Limit overtime and create a strategy that increases production and rewards techs with production bonuses.  By the way, there are many ways to incentivize techs, it's not all about money.  Overtime without high levels of production will eat into profits and if not controlled, with kill your business.  If your shop is an hourly paid shop, what incentives do you have in place to maintain production levels? 

      By Joe Marconi, in Accounting, Profitability, & Payroll

        
      • 0 replies
      • 335 views
    • Courtesy Inspection Technician Pay

      Those shops doing courtesy inspections how much time are you paying your tech's to do the inspection? I've read on some forums anywhere from .30-.50. I am attaching a link to one of our courtesy inspections to give you an idea of what we check during our inspection process. Also, what do you pay the technicians for oil change & rotations each? http://2un.me/1ibws

      By spencersauto, in General Automotive Discussion

      • 13 replies
      • 1,126 views
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