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536 topics in this forum

  1. What are some car modifications that reduce resale value?

    By Riccardo,
    • 0 replies
    • 370 views

  2. Mid-Year Reset: What Your Auto Shop’s Numbers Are Telling You

    By nptrb,
    • 0 replies
    • 257 views

  3. Every shop owner tracks gross sales. But is that really the number you should be focused on?

    By Joe Marconi,   
    • 0 replies
    • 221 views

  4. Attn. : Auto Repair Shop Owners! If I offered to put car count in your shop in 17 days or less...

    By JustTheBest,
    • 0 replies
    • 511 views

  5. Five Proven Tips to Improve Your Bottom Line

    By Joe Marconi,
    • 1 reply
    • 2.6k views

  6. Marketing Strategies To Attract and Retain Your Ideal Customers

    By Joe Marconi,
    • 1 reply
    • 5.2k views

  7. How to Make Price Irrelevant

    By Joe Marconi,
    • 0 replies
    • 2.3k views

  8. Isn’t It Time We Rethink What a Master Level Technician Is?

    By Joe Marconi,
    • 1 reply
    • 3.8k views

  9. Money Isn’t The Motivator We Think It Is

    By Joe Marconi,
    • 0 replies
    • 2.2k views

  10. Understanding S-Corp Distributions and Draws | Are They Taxable?

    By nptrb,
    • 1 reply
    • 3.2k views

  11. Spring Clean Your Finances: 5 Steps Every Business Should Take

    By nptrb,
    • 1 reply
    • 3.2k views

  12. Home Energy Efficient Tax Credit: An Inflation Reduction Act 2022 Benefit

    By nptrb,
    • 0 replies
    • 3k views

  13. Tax Season Preparation: A Comprehensive Guide

    By nptrb,
    • 1 reply
    • 2.8k views

  14. 10 Financial Resolutions Every Business Should Make

    By nptrb,
    • 0 replies
    • 2.3k views

  15. How to Do a Year-End Financial Review

    By nptrb,
    • 0 replies
    • 2.5k views

  16. Steps to Ensure a Smooth Financial Year-End

    By nptrb,
    • 0 replies
    • 2.4k views

  17. Thankful Reflections: Financial Wins of the Year

    By nptrb,
    • 0 replies
    • 2.3k views

  18. How to Set Up a Chart of Accounts to Reduce Transaction Classification Errors

    By nptrb,
    • 0 replies
    • 2.7k views

  19. Shop Owners: Why Do Employees Underperform?

    By Joe Marconi,   
    • 0 replies
    • 2.5k views

  20. How To Setup A Products and Services List For Auto Shops

    By nptrb,   
    • 0 replies
    • 2.3k views

  21. There's No One Size Fits All Repair Shop Business Model

    By Joe Marconi,
    • 0 replies
    • 2.2k views

  22. 6 Common Financial Statement Issues In Auto Shops (And How To Fix Them!)

    By nptrb,
    • 0 replies
    • 1.6k views

  23. Vehicle Delivery Process: The First Step to Your Next Sale

    By Joe Marconi,   
    • 0 replies
    • 2.2k views

  24. Understanding the Differences Between Employees and Contractors | What You Need to Know

    By nptrb,
    • 0 replies
    • 1.7k views

  25. Top Auto Repair Shop Financial Mistakes To Avoid

    By nptrb,
    • 3 replies
    • 2.2k views

  26. Article: When An Employee Brings You Bad News, Say Thank You!

    By Joe Marconi,
    • 0 replies
    • 1.8k views

  27. Extension of the IRS Lookback Period: What you need to know

    By nptrb,
    • 0 replies
    • 1.8k views

  28. Why We Do Bookkeeping

    By nptrb,
    • 0 replies
    • 1.4k views

  29. Quiet Quitting: New Phrase, Old Problem. Featured in Ratchet and Wrench Magazine

    By Joe Marconi,
    • 1 reply
    • 1.4k views

  30. Tricks for Tax Season

    By nptrb,   
    • 1 reply
    • 1.8k views

  31. R+W Article: Is it Time to Rethink the Definition of Master Technician?

    By Joe Marconi,
    • 0 replies
    • 1.2k views

  32. Joe Marconi Ratchet + Wrench Article- Shop Owners, What Keeps You Up at Night

    By Joe Marconi,   
    • 0 replies
    • 1.2k views

  33. Facing Your Financial Fears

    By nptrb,   
    • 0 replies
    • 1.4k views

  34. Your Business Finances in 2023

    By nptrb,   
    • 0 replies
    • 1.3k views

  35. Marconi: You Can (and Will) Survive an Economic Downturn

    By Joe Marconi,
    • 0 replies
    • 1.3k views

  36. Lang Marketing Reports: Shrinking Repair Shop Population

    By Joe Marconi,
    • 1 reply
    • 1.5k views

  37. TACKLING TESLA MISCONCEPTIONS

    By Joe Marconi,
    • 0 replies
    • 1.6k views

  38. How "Clean" Are Electric Vehicles?

    By Joe Marconi,
    • 0 replies
    • 1.4k views

  39. Is It Time to Raise Your Labor Rates?

    By Transmission Repair,   
    • 0 replies
    • 1.9k views

  40. Is It Time to Raise Your Labor Rates?

    By Joe Marconi,   
    • 0 replies
    • 1.9k views

  41. EV Consideration May Be Up But Skepticism Still Exists

    By Joe Marconi,
    • 0 replies
    • 1.5k views

  42. Dealers Seek New Ways to Beat Market

    By champtires,
    • 0 replies
    • 1.3k views

  43. Shop Owners: What Keeps you up at night?

    By Joe Marconi,
    • 0 replies
    • 1.4k views

  44. Stop Overpaying for Tires

    By champtires,
    • 0 replies
    • 1.9k views

  45. Business Success is Determined by People, Not Process

    By Joe Marconi,   
    • 2 replies
    • 2.8k views

  46. The Past is Passed

    By Joe Marconi,   
    • 2 replies
    • 2.5k views

  47. Is it Really all about Price?

    By Joe Marconi,   
    • 0 replies
    • 1.9k views

  48. SBA Issues New PPP Regulations, What You Need To Know Part 4

    By nptrb,
    • 0 replies
    • 2k views

  49. SBA Issues New PPP Regulations, What You Need To Know Part 3

    By nptrb,
    • 0 replies
    • 1.6k views

  50. SBA Issues New PPP Regulations, What You Need To Know Part 2

    By nptrb,
    • 0 replies
    • 1.9k views


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    • JustTheBest
      Would you?

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    • nptrb
      When Parts Prices Won't Sit Still: Quoting and Protecting Margin in a Tariff-Driven Market

      By nptrb · Posted

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    • Riccardo
      New shop need help to increase business

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      Online Advertising

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      Website questions

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    • carmcapriotto
      Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101]

      By carmcapriotto · Posted

      Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Most auto repair shops are sitting on a goldmine of untapped revenue without realizing it. In this episode, Carm Capriotto welcomes Jimmy Alauria of 3A Automotive & Diesel Repair to discuss how deferred work can become one of your shop's most effective growth strategies. By pulling just two years of data from his shop's database, he discovered $3.3 million in potential revenue from deferred services. From better customer communication to smarter follow-up systems, Jimmy explains how to turn yesterday's declined repairs into tomorrow's repair orders. What You'll Learn Why your customer database is one of your shop's most valuable assets. How deferred work can create significant new revenue without increasing car count. Why shops should schedule the next appointment before the customer leaves. While DVIs provide excellent transparency, their primary goal should be to educate the customer and help them plan, rather than to force an immediate $5,000 repair order. Jimmy notes that customers decline work not necessarily because they lack trust, but because they need time to budge How categorizing repairs by safety, reliability, maintenance, and appearance improves customer understanding. Understanding the customer's personal "car goals," whether they love the car and want to avoid a new car payment, or they hate the car and want to trade it in, is also critical to framing recommendations effectively. The shortcomings of traditional CRM follow-up systems and how AI can improve communication. How AI helps prioritize repairs and translates technical repair language into customer-friendly messaging that drives response. Deferred work isn't lost business; it's future opportunity. By building better follow-up processes, educating customers, and using technology to communicate more effectively, shops can strengthen relationships, improve customer retention, and unlock substantial revenue already waiting in their database. Jimmy Alauria, 3A Automotive and Diesel Repair, Phoenix, AZ. Jimmy’s previous episodes HERE Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://remarkableresultsradiopodcast.captivate.fm/napaautocare   NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Download and Listen on Our Mobile App:https://automotiverepairpodcastnetwork.com/app/ Visit the Website:https://remarkableresults.biz/ Subscribe on YouTube:https://www.youtube.com/carmcapriotto Follow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/ Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmasters Join Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976 Join our Insider List:https://remarkableresults.biz/insider All books mentioned on our podcasts:https://remarkableresults.biz/books Our Classroom page for personal or team learning:https://remarkableresults.biz/classroom Special episode collections:https://remarkableresults.biz/collections Buy Me a Coffee:https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/ Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/ The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/ Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm                                          Click to go to the Podcast on Remarkable Results Radio
    • Riccardo
      First Customers?

      By Riccardo · Posted

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    • Riccardo
      Is My Advertising Working?

      By Riccardo · Posted

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