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Anyone have any success with an Adwords campaign? I have been doing research and it seems a bit more complex for a decent ad but will target local demographics searching for your keyword. There is no contract and budget is flexible. I hate a lot of company's want a year contract for their services that I have no proof will even pay for itself.

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How much did you spend on the campaign? I think it varies by market. You only pay if they click on the ads and I am thinking of a short run. How was it hard to cancel?

Initially I started very small. $40.00 a month.

After calling to cancel they told me that I had been using the wrong program I should use (later I found out that was just the newest platform, not a new setup just a new UI) once using the new ui I opted to spend a bit more and went upwards of $400.00 a month for 2 months with no noticeable gains. Called again to cancel, and they told me I needed to work on my keywords, and even after a while on the phone it was found by the rep that keywords were not responding as expected, so regardless what we typed in the most common placement of my add was at "exhaust repair" and "muffler repair". So he explains give them a month to get it straightened out, after that month nothing changed. I called to cancel and due to the fact I had used the original first it took lots of work on my end and their end to actually cancel the service. It was however easy to stop the ads (billing also).

All that said, it's just as likely that my abilities limited their abilities!

Sent from my SCH-I605 using Tapatalk 2

 

 

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I have used Adwords for years, it is the most successful thing I have ever used to advertise. It has brought me more business than any other form of advertising. While Google's interface i a bit confusing, you can pause or delete your campaigns vey easily. That is the pros. The cons. It now cost a small fortune. I started using it many years ago. Not too many shops were using it then. That made it very affordable. I have pretty much stopped using it because the cost is about 20-40 times more now. While we did get a lot of work, we probably broke even by the time we paid for Adwords. I think it is a good tool to to get something jump started. Like if you are just starting out and want to get some cars in the door. Bing, Yahoo, & Facebook have done nothing for us.

 

I used it to launch my shop management website smotgo.com over the last year. Over 600 people created accounts. I think that is pretty successful, but it was about an $18,000.00 investment. But, without it there is no way I would have reached all those people. When I checked the shops numbers, I calculated about $150,000.00 worth of work over the last few years from Adwords customers. It's hard to totally quantify this value as you don't know what those customers will spend in the future and how much their referrals might be worth, but I spend about $75,000.00 on Adwords, so I'm thinking Google probably did a little better in that deal than I did. You can tune and target you advertising, and set a budget, but then you also limit your opportunities.

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  • Have you checked out Joe's Latest Blog?

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      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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