ERIC XXXX
Re: 2002 Volkswagen GTI
Dear Valued Customer,
This letter is sent out periodically to remind you of repairs / maintenance needed for your VW or AUDI to insure a
safe, reliable car.
Regarding your 2002 Volkswagen GTI
We recommend the following repairs:
Recommendation made on 12/21/14
Replace- ***Your valve cover gasket is leaking oil which deteriorates plastic and rubber parts on the engine. The
timing belt which is hidden under a cover can skip a couple of teeth and damage the engine, due to engine oil
deteriorating the belt. Low engine oil level can cause serious damage to your engine .Flanges & seals can be
damaged by oil seepage and cause coolant leaks.
Recommendation made on 12/21/13
Replace- ***Front brake pads are worn and need to be replaced to avoid dangerous braking situations.
Recommendation made on 12/21/13
Replace- ***Your strut mounts have play and should be replaced. Worn strut mounts will cause premature
accelerated tire wear.
NEED A RIDE? Call for availability.
Our hours of operation are Monday through Saturday 8:00 AM to 5:30 PM.
For after hours pickup or drop off please contact your service advisor.
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Sincerely,
XXXXX XXXXXXX AND team XXXXXX
We print it from mitchell and trifold it with 2 coupons on one side. One of the coupons is a $49.95 low cost synthetic oil change .
Hope this example helps.