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Chris_NC last won the day on November 20 2011

Chris_NC had the most liked content!

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About Chris_NC

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    Occasional Poster

Business Information

  • Business Name
    Exact Auto
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
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  • Certifications
    CMAT, L1, Factory Certs

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  1. We work on mainly European vehicles and the German manufacturers recommend extended oil services. We use only the approved oils (MB229.5, VW 505.01, BMW LL, etc.) and do not see problems with the longer intervals. But, the correct oil MUST be used and we double check the service information on every vehicle before we do the oil service. Some other makes use an algorythym in the PCM to calculate oil services, others just use a mileage counter. I believe in following the OEM recommendation, as long as whatever oil is being used meets or exceeds the manufacturer's oil specification. Now, sin
  2. Look up a company called Dealertrax, they have some really nice affordable stuff for start up and can upgrade later on as you desire. It's what we started off with out here, and I have used the full tilt package at another shop I worked at. It's a great bang for the buck, and you own it.
  3. I'm inclined to think it may still be a mount issue. Where did the replacement mount come from? If one was broken chances are the others are not at full capacity either. I haven't worked on this line of cars for a while now, but the last few I did, I recommended replacement of all three because they were actually worn. Try placing a 2x4 on a jack and slightly raise the engine with it in drive to see if the vibration disappears. I couldn't imagine a flush causing a vibration issue, maybe that is just when they decided to notice it.
  4. Yep, you nailed it! It will be better as the business grows. Less arguments about money...kind of like having two wives. But, you are right in saying that it couldn't have happened without him.
  5. I actually drooled a little over that phone.
  6. I have seen some of them and they are great. I consider George (who is now officially, Becky Witt) to be one of my shop owner heroes I guess. She has a good teaching style and has built up a model facility over the years. Definetly worth checking out in my opinion.
  7. Sometimes I think going in without a partner would have been better, sometimes it has it's advantages.
  8. We are closing up Thursday-Sunday, and I'm headed to the beach for the South Carolina State Bluegrass Festival. I need the break, and to spend the time with my year and a half old son. Today is hectic though, but that's a good problem
  9. Franchise stores don't really worry me too much. The franchise stores in my area tend to be tire oriented, and I chose to stay away from trying to compete with that market. My biggest worry is the dealers, but they have proven to be my biggest asset so far due to their excellent customer service(sarcasm). We have factory tooling for most of our client base, and the shops within a few miles of me don't mess with European vehicles too often and tend to send their Euro customers to us. I used to worry about what the other shops were charging, but I've decided to just make sure our work stays
  10. Being fairly young myself (age 26), I can give an account on my growing up experience. First off, I grew up on a small farm, my dad worked and mom stayed at home. I began work at age 14 giving banjo lessons at a music store after school to start saving for a car. My buddies wanted me to hang out but I instead went to work. I then took a job turning wrenches at a John Deere dealer at 16 to learn mechanical basics. My grandpa told me before he died when I was 15 to pick a trade, become skilled in it, and I wouldn't go hungry. So I tried to follow his advice and planned my high school and v
  11. Hi all, I'm located in Advance, NC and just opened a new shop with a partner specializing in Mercedes Benz and other European makes. Both of us are Master techs with a combined 25 years experience. I have relieved myself of technician duties(hard to do, but after reading the E-Myth I realize it is needed). We have a 1,600 sq. ft air conditioned facilty located a mile from Interstate 40. So far we have been open for three months and are seeing sales gains every month. I will definately have questions as the business grows and will frequent this forum I'm sure. I've been cr

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