Gary A

Many don't know this, but in New York, you do not have to post a labor rate. So, I don’t post it. All I am required to do is to let the public know how I calculate my labor prices. My sign in my customer waiting area states:

 

“Labor rate may be computed by either hourly rate, which is multiplied by clock hours and / or flat rate manual.

 

Most labor costs are charged by method of menu pricing only. E.g.: oil service, wheel alignment, wheel balance, tire mounting, or diagnostic analysis.

 

You, as the consumer, have the right to additional information and explanation on labor costs upon request.”

 

I don’t know what the laws are in your area, but my opinion is to get away from talking about time. Many of the jobs we do are menu prices and don’t fall into an hourly labor rate. For example: a brake job that takes you 30 minutes you may have a menu price for 1 hour.

To answer your question, having a number like $82.74 is harder to calculate, but do you really need that to avoid confrontation by the customer? There must be a better way.

Just wanted some opinions on labor rates. The management teachers always say to charge an uneven amount like 82.74 so it is harder for the customer to figure out. How many use this method and is it a good idea? Dealerships do not do this and they have no problem making lots of money.

I got the same coupon and also would like some feedback on those who have been successful with this type of marketing

Visit My Website

This is a fairly new site. Open to any feedback or suggestions.

Thanks,

Gary Armando

I would like some feedback from those who have been using BG products. Which ones should I start out with? Which ones are you using the most of? I have a customer who is bringing their car in for 45K service and it says "install BG service kit".

Anyone out there have loaner cars? I am in NJ and insurance is high here. My agent sounds like nobody wants to insure loaners but I know of shops in other parts of the country that seem to do well with them. Any feedback on this subject would be appreciated. If you can refer me to insurance companies that would be good for this that would be good.

Gary