Windshield Chip Repair

[CAautogroup]

Hello all,

 

I would just like some feedback from current shop/lube owners who offer windshield chip repair services. We are thinking of introducing this service at our auto repair facility this coming year. Do you have any particular brands to recommend or any kits to be used?? How do you go about determing charges? Do you offer any sort of warranty?

 

 

Thanks in advance for your thoughts and opinions.

 

 

[Joe Marconi]

_{We have been discussing the same idea at my shop. I too would appreciate any feedback or suggestions from anyone.}

[mmotley]

I don't have a particular brand in mind, but there are different style kits out there. Some have just a simple plunger to inject the resin, others have a pump with a gauge. Personally, I liked the style with the pump and gauge for 2 reasons.

 

1. It made it easier to apply pressure or vacuum to the resin. The style with a plunger is a little more cumbersome, and can be bumped or moved with applying pressure or vacuum.

 

2. The style with a pump and gauge makes it easier for someone new to use. You can tell them to never go past X psi, and never go past X mmHg. Also, less likely for the unit to move around while applying pressure or vacuum in my experience.

 

I would call around and see what others around you charge, then decide your prices (prices here might not be the same as in New York or California). However, ALWAYS sell the rock chip repair as a preventative measure against further cracking. DO NOT sell it as a way to make the crack disappear. Some cracks will almost be invisible when done, others will still be easily visible, but the point of the procedure is to prevent further cracking/damage to windshield.

 

As for warranty, I would offer to credit the charge towards the purchase of a new windshield if the crack comes back, or is made worse during the repair (it can happen... I know).