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Diving head first (yep bold head to boot)

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new here & very appreciative for having this type or recourse. Wish I had it 10 or so years ago.


I am considering to purchase a new (to me) auto shop. Just in beginning stages right now and looking for advice.

I owned a very similar shop in the same area and it did not go well, let's say I considered myself lucky when I sold it. This shop seem to be in a better shape, longer established in the same location and better online presence. It has only 3 employees, a manager/front desk and 2 mechanics. Working on all types of cars, so that is familiar to me as well.

My concerns:

  1. With only 3 employees, any one leaves and I am in deep trouble, at least as far as I concern.
  2. I hate changing things right off the bat, but may have to in order to bring more business in and possibly hiring another mechanic.
  3. Hiring a mechanic poses all kinds of problem all on its own ( I did review recent posts regarding that issue)
  4. Shop is not on a busy street, but there is traffic. My old shop was right on the major street and that did not save it…. So I guess it could be a good thing.

Any recommendations/suggestions greatly appreciated!


I should probably mention, I used to be a mechanic what seems to be a last century, oh wait... it was the last century :rolleyes:

But I neither am planning nor physically can, work on cars any longer :( - love the challange though.

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Losing employees is something most of us worry about unless you have added the processes to be always recruiting. You need your shop to be the location that techs want to work for you :) Like you I have a shop that has those numbers. Its been a struggle but I have been quickly implementing processes to strengthen my shop.

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Thank you for your reply.


Starting to look at tech schools today. I think it's my best bet for now.


Do you guys (or recommend to) start somone up on a part time or a ful time basis when you hire somone from school?


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  • Have you checked out Joe's Latest Blog?

      A recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
      The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?
      Essentially, it all comes down to the culture of your company.  Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.
      To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!
      Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees!  Trust me, happy employees make happy shop owners too!
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