By Joe Marconi
Back in the 1990s, some shop owner's feared that fuel injection, 100 mile spark plugs, the elimination of the Distributor cap, rotor and extended fluid services would be our demise. But, that didn't happen.
Now I hear many in our industry state that "There is no needed work on an electric vehicle, they are problem free."
My opinion, let's not fall into thinking that the EV car will run forever of even for years without needed service. The EV still has tires, suspension, brakes, and a whole new area of opportunities. It will be different, but there will be a need for the Automotive Technicians and for repair shops.
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What’s the first step to hiring Rock Stars? It starts with the ad. A cookie-cutter ad with buzzwords will only get you so far. Instead of writing the ad from your perspective, step into the shoes of the position you are looking to fill … you may have done that job yourself. Did you ever think that you should be writing the ad for the spouse of the job position? It costs thousands of dollars to hire the wrong person. Get ready to get a handful of ideas in this episode, to help in your hiring goals.
Maylan Newton, ESI- Educational Seminars Institute, is a business coach, trainer and industry speaker. Previous Episodes HERE
Jimmy Alauria, 3A Automotive and Diesel Repair, Phoenix, AZ. Jimmy’s previous episodes HERE
Jason Stretch, Legendary Automotive & Truck Service, Fort Myers, FL. Jason's previous episodes HERE
Key Talking Points
Write the ad for the spouse, not the technician. The spouse will be your biggest advocate. We have to take the viewpoint of "What's in it for me" rather than "What's expected of me." “Be diligent, not desperate.” “It costs thousands of dollars to hire the wrong person.” Everyone you’re looking for, there are also other people searching for them too “Our industry is the definition of insanity,” running the same ad, treating people the same way. Become a destination employer, not stop on their way to success Setting expectations when hiring- one size doesn’t fit all Learn how to read people and get good at interviewing- it requires practice Get business cards for your team Admiration cuts through antagonism. Top talent in this industry has felt underappreciated for a long time. There can be an antagonism coming from really good people, NOT because they are naturally antagonistic but because we have created an environment where they feel like they have to fight. Taking time to Qualify, are they truly a unicorn?
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Check out today's partners: Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com
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