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Leadership 2.0: Transitioning from Technician to Shop Owner [RR 854]


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In this episode, Carm Capriotto sits down with a panel of automotive professionals who share their experiences at the Leadership 2.0 Program from the University of the Aftermarket. They discuss the importance of professional development and improving leadership techniques in the industry and how the program helped them bond with fellow service professionals. Johnny Weber, the owner of Weber's Automotive in Dayton, Ohio, was the focus of their project. Find out how they helped him transition from a technician to a shop owner and the importance of resources available in the aftermarket industry.

Johnny Weber, Weber's Automotive, Dayton, OH.

Jason Caldwell, Director of Sales/Partner RPS Marketing

Alda Rodriguez, Sales Manager, Service Dealer Solutions, Epicor Software Corporation

Lindsay Maurer, Stanard Motor Products, Pricing Manager, North American Business

Show Notes

  • Introduction to Leadership 2.0 program (00:00:06) Leadership 2.0 program from the University of the Aftermarket
  • Importance of professional development (00:03:39) The importance of professional development and improving leadership and organizational culture techniques in the automotive industry.
  • Rallying around Johnny Weber (00:03:30) The guests discuss how they built their entire project for the Leadership 2.0 program around Johnny Weber and his place in the industry and how they bonded with fellow service professionals during the program.
  • Leadership 2.0 program (00:05:12) How Johnny Weber transitioned from technician to shop owner through the Leadership 2.0 program and the importance of industry resources.
  • Overwhelming experience (00:07:00) Johnny Weber shares his overwhelming experience during the Leadership 2.0 program and how it helped him with his business succession plan.
  • Learning from different perspectives (00:08:03) The big takeaways from the Leadership 2.0 program include gaining new perspectives on the automotive aftermarket industry and learning from different roles and perspectives.
  • Leadership and Professional Development (00:09:49) The importance of professional development and improving leadership and organizational culture techniques in the automotive industry is discussed, including the need for service professionals to speak to suppliers and manufacturers about their challenges.
  • Networking and Professional Development (00:14:43) The importance of networking and professional development in the automotive industry, including the role of podcasts and coaching.
  • Succession Planning (00:15:46) Succession planning and the role of mentorship and coaching in the industry.
  • Professional development (00:19:18) Carm Capriotto offers to produce a podcast format for any next project from Leadership 2.0 that wants to present, emphasizing the importance of professional development.
  • Connecting with fellow service professionals (00:23:13)
  • New Perspective on Industry (00:26:43) Insights gained from the Leadership 2.0 program

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  • Have you checked out Joe's Latest Blog?

         1 comment
      I am going to borrow a quote from billionaire, Warren Buffet, “The best investment you can make is in yourself,” This statement, while simplistic, speaks volumes. A shop owner is much more than a boss, a shop owner is a leader. And leaders are solely responsible for the success of their team. This means that you must work hard and commit to a life of continuous learning and improvement. It also means that if the team fails, a leader must always blame himself or herself for that failure and find ways to improve.
      For your business to flourish, you must invest your time and energy in understanding what your role is in your company. It also means that you must be committed to continually improving your level of competence. This does not mean that every task is your responsibility. However, it does mean that the buck stops with you. If your business is not where it needs to be, or you are looking for increased growth, then it is your obligation to do the hard work and set goals, have the vision, perform the research, and develop the plan to achieve your overall objectives.
      When you invest in yourself to become the best leader and the best businessperson you can be, others around you will feed off your energy and your passion. This sends a strong message to everyone on your team that you have what it takes to bring the company to the next level.
      One last thing, another obligation to your company is assembling the right team of people around you. Once you have the right people, you need to invest in them too. Find what truly motivates them, not what you believe inspires them. Be a coach to your employees and always strive to bring out the best in them. Be strong with your convictions and expectations, build strong relationships with your employees, and don’t be afraid of admitting when you drop the ball.
      While Warren Buffet is best known for making billions of dollars with his investment strategies, I want to believe that this quote has its basis in something that money cannot buy.
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