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How EOS (Entrepreneurial Operating System) Changed My Business [THA 325]

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AJ Nealey, Jennifer Hulbert, and Carl Hutchinson discuss their experiences with implementing EOS (Entrepreneurial Operating System) in their businesses. They highlight the benefits of EOS, such as increased accountability, better communication, and improved productivity.

AJ Nealey, Nealey Auto Service, Edgewater, MD. AJ’s previous episodes HERE

Jennifer Hulbert, Service Plus Automotive, Calcium, NY. Facilitator for the Institute for Automotive Business Excellence. Carl Hutchinson, Complete Automotive, Springfield, MO. Listen to Carl’s previous episodes HERE

Show Notes:

  • Watch Video Episode HERE
  • (00:00:33 - 00:04:54) Experiences with implementing EOS in business and the benefits it has brought
  • (00:02:27 - 00:03:15) Creating a classroom page on the website with modules that can be used for team training in the EOS Classroom Modules
  • (00:04:55 - 00:05:16) The challenges of implementing EOS, including the need to change the whole mindset of how businesses are run
  • (00:05:48) The key components of EOS, including vision, people, data, issues, process, and traction in the key components of EOS
  • (00:07:18) The importance of the people component of EOS, including core values, expected behaviors, and the people analyzer tool
  • (00:10:02) The benefits of networking with other industries at the EOS conference and how it helps to sharpen their tools in the toolbox
  • (00:13:43) How EOS can be implemented on a smaller scale without the need for an implementer
  • (00:15:35) Experiences with implementing EOS in businesses and how it has led to significant growth
  • (00:18:09) The importance of identifying and addressing the five dysfunctions of a team, including trust, fear of conflict, commitment, and accountability
  • (00:24:10) The speakers discuss the relationship between the visionary and integrator roles in a business, as outlined in the book "Rocket Fuel"
  • (00:25:36) The importance of encouraging the free flow of information and ideas within a company, and how to address issues and frustrations
  • (00:27:20) The use of software, such as Traction Tools and EOS One
  • (00:28:51) The different types of meetings, including leadership and departmental meetings
  • (00:29:57) The L10 meetings
  • (00:32:10) The importance of transparency and avoiding silos in businesses
  • (00:33:43) The importance of empowering employees to make decisions and share knowledge within the organization
  • (00:34:32) The importance of creating a safe environment for employees to share their frustrations and ideas
  • (00:35:18) The concept of "rocks" or goals in EOS, and how they are used to set targets for the company and individual positions
  • (00:39:20) The importance of quarterly conversations with employees
  • All books mentioned on our podcasts: https://remarkableresults.biz/books
  • EOS Podcast Collection

Thanks to our Partners Shop-Ware and Delphi Technologies Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com

Connect with the Podcast

-Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections




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  • Have you checked out Joe's Latest Blog?

         1 comment
      I am going to borrow a quote from billionaire, Warren Buffet, “The best investment you can make is in yourself,” This statement, while simplistic, speaks volumes. A shop owner is much more than a boss, a shop owner is a leader. And leaders are solely responsible for the success of their team. This means that you must work hard and commit to a life of continuous learning and improvement. It also means that if the team fails, a leader must always blame himself or herself for that failure and find ways to improve.
      For your business to flourish, you must invest your time and energy in understanding what your role is in your company. It also means that you must be committed to continually improving your level of competence. This does not mean that every task is your responsibility. However, it does mean that the buck stops with you. If your business is not where it needs to be, or you are looking for increased growth, then it is your obligation to do the hard work and set goals, have the vision, perform the research, and develop the plan to achieve your overall objectives.
      When you invest in yourself to become the best leader and the best businessperson you can be, others around you will feed off your energy and your passion. This sends a strong message to everyone on your team that you have what it takes to bring the company to the next level.
      One last thing, another obligation to your company is assembling the right team of people around you. Once you have the right people, you need to invest in them too. Find what truly motivates them, not what you believe inspires them. Be a coach to your employees and always strive to bring out the best in them. Be strong with your convictions and expectations, build strong relationships with your employees, and don’t be afraid of admitting when you drop the ball.
      While Warren Buffet is best known for making billions of dollars with his investment strategies, I want to believe that this quote has its basis in something that money cannot buy.
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