"Skydiving and Diagnostics, But Not at the Same Time" with Keith Perkins - Diagnosing the Aftermarket A to Z
-
Have you checked out Joe's Latest Blog?
-
.thumb.jpg.2b345efc275b9df0af2bbb306a10a78a.jpg)
By Joe Marconi in Joe's Blog1 commentI am going to borrow a quote from billionaire, Warren Buffet, “The best investment you can make is in yourself,” This statement, while simplistic, speaks volumes. A shop owner is much more than a boss, a shop owner is a leader. And leaders are solely responsible for the success of their team. This means that you must work hard and commit to a life of continuous learning and improvement. It also means that if the team fails, a leader must always blame himself or herself for that failure and find ways to improve.
For your business to flourish, you must invest your time and energy in understanding what your role is in your company. It also means that you must be committed to continually improving your level of competence. This does not mean that every task is your responsibility. However, it does mean that the buck stops with you. If your business is not where it needs to be, or you are looking for increased growth, then it is your obligation to do the hard work and set goals, have the vision, perform the research, and develop the plan to achieve your overall objectives.
When you invest in yourself to become the best leader and the best businessperson you can be, others around you will feed off your energy and your passion. This sends a strong message to everyone on your team that you have what it takes to bring the company to the next level.
One last thing, another obligation to your company is assembling the right team of people around you. Once you have the right people, you need to invest in them too. Find what truly motivates them, not what you believe inspires them. Be a coach to your employees and always strive to bring out the best in them. Be strong with your convictions and expectations, build strong relationships with your employees, and don’t be afraid of admitting when you drop the ball.
While Warren Buffet is best known for making billions of dollars with his investment strategies, I want to believe that this quote has its basis in something that money cannot buy.
-
-
Similar Topics
-
By Joe Marconi
Premium Member Content
This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.
-
By carmcapriotto
Carm Capriotto introduces a special edition of Remarkable Results Radio featuring the Joe's Garage training bay at AAPEX that provides training and career opportunities this fall. Our panel discusses the unique opportunity at Joe's Garage, where they will bring together people from distribution, trainers, shop owners, and lead technicians to work on vehicles in real time. They also discuss the importance of quality parts, attracting the youth to the industry, professionalism, continuous learning, and the impact of attending AAPEX. They are passionate about the future of the automotive industry and encourage young talent to join.
Jason Rainey, Vice President, NAPA Auto Care. Jason’s previous episodes HERE
Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE. Frank Scandura, Frank’s European Service, Las Vegas, NV. Frank’s previous episodes HERE. Bill Nalu, Interstate Auto Care, Madison Heights, MI. Listen to Bill’s previous episodes HERE. Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL. Andy’s previous episodes HERE. Vic Tarasik, CEO of Shop Owner Coach. Vic’s previous episodes HERE. Show Notes
The Training Bay at AAPEX (00:00:01) Discussion about Joe's Garage, a teaching and repairing opportunity at AAPEX, and the upcoming service awards. Bringing Industry Professionals Together (00:02:11) Explaining the unique opportunity at Joe's Garage to bring together people from distribution, teachers, shop owners, and lead technicians to work on vehicles. Benefits and Opportunities (00:04:15) Discussion about the benefits of attending AAPEX, including exposure for products, software demonstrations, and the opportunity to help veterans and educate the next generation. The push for skilled trades (00:08:48) Discussion about the opportunity and importance of skilled trades in the industry, and the potential career path for students. The bridge between generations (00:09:49) Exploring the role of experienced technicians and shop owners in mentoring and fostering the younger generation in the industry. Challenges of organizing the event (00:11:46) Discussion about the challenges faced in bringing together various industry stakeholders and working towards a common vision for the event. The importance of quality parts (00:16:47) Encouraging suppliers to make better parts to avoid returns and ensure customer satisfaction. The role of NAPA in the industry (00:17:20) Acknowledging NAPA's support and their understanding of the importance of selling good parts for good money. Promoting career opportunities in the automotive industry (00:18:40) Highlighting the various career paths available in the industry and the need to attract and retain young talent. The importance of introducing young talent to the automotive industry (00:24:56) Discussion on the value of encouraging young individuals, particularly sons, to pursue a career in the automotive industry. The professionalism and growth of the industry (00:26:36) Emphasis on the need for professionalism and growth within the automotive industry, and the role of events like Joe's Garage in promoting these values. The transformative impact of attending AAPEX (00:29:36) Personal testimonies on the transformative impact of attending AAPEX, including gaining knowledge, improving oneself, and discovering opportunities within the industry.
Thanks to our Partners, AAPEX and NAPA TRACS.
Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 - Nov 2, 2023, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
-
By carmcapriotto
In this week's episode of Business by the Numbers, Hunt sits down with the knowledgeable Matt Fanslow (“Diagnosing The Aftermarket A-Z” Podcast) to candidly discuss the journey of buying his boss' shop such as:
• Roadblocks in the Buying Process:
• Influence of External Parties on Behaviors and Relationships
• Personal and Financial Ramifications of Buying Your Boss' Shop: Explore the risks involved as Matt recounts his own experiences and lessons learned.
Thanks to our partners, NAPA TRACS and Promotive
Visit NAPATRACS.com and GoPromotive.com
Paar Melis and Associates – Accountants Specializing in Automotive Repair
Visit us Online : www.paarmelis.com
Email Hunt: [email protected]
Get a copy of my Book : Download Here
Click to go to the Podcast on Remarkable Results Radio
-
By carmcapriotto
Take a deep dive into the world of scan tools with Matt Fanslow, Keith Perkins, Tanner Brandt, and Richard Falco. Together they discuss choosing the right scan tool, maximizing scan tool usage, aftermarket vs. factory scan tools, the power of scan data, subscription fees, the future of diagnostics, AND MORE!
Show Notes:
The best scan tool? (00:02:22) Discussion on the different types of scan tools and their suitability for specific tasks, such as graphing or coding. Factors to consider when choosing a scan tool (00:05:09) Consideration of the specific needs of the job, including the type of vehicle and the required functionalities, when selecting a scan tool. Increase in non-drivability issues (00:06:51) Discussion about the growing number of non-drivability issues in vehicles, such as electrical, electronic, and climate control problems. Underutilization of scan tools (00:08:23) The importance of utilizing the full potential of scan tools and highlights the lack of knowledge and usage among technicians. Importance of following service procedures (00:10:39) The discussion revolves around the consequences of not following service procedures, leading to shortages of parts and damage to vehicle components. The difference between aftermarket and factory scan tools (00:14:04) Explains the difference in network topology and module pinging between aftermarket and factory scan tools. Module topography and caution with aftermarket scan tools (00:15:26) Discusses the addition of module topography in some scan tools and warns against relying solely on aftermarket scan tools for network layout. Challenges with J 2534 Device vs. Factory OEM Interface (00:23:09) The difficulties of using a J 2534 device instead of the factory interface for vehicle diagnostics and repairs. Communication Challenges in the Automotive Industry (00:27:34) The complex communication networks and different teams involved in engineering and dealership software in car companies. Aftermarket tools for relative compression test (00:30:06) Exploration of aftermarket tools, specifically the E-Scan Elite by ATS, that can perform a relative compression test. Determining the number of modules in a car (00:32:17) Methods for figuring out the number of modules in a car, including using the VIN, RPO codes, and factory scan tools or service information. Throttle Position and Tuners (00:36:01) Discussion on using average throttle position to detect tuners in Chrysler vehicles. Deleted Engines and Missing AFM (00:36:57) Exploration of issues with deleted engines and missing AFM codes after reprogramming. Scan Data and Power Complaints (00:39:25) Using scan data and the ATG calculator to determine if a car has a power issue. The climbing subscription fees (00:43:19) Discussion on the possibility of group buys or legislation to address increasing subscription fees for tools. Nissan V2 repairs (00:45:40) Issues with repairing Nissan V2 vehicles, including the unavailability of certain parts and the need for extensive work. The problem with JLR devices (00:50:59) Discussion about the issues with JLR devices and the only devices that work for JLR diagnostics. Manufacturers locking out aftermarket tools (00:51:53) Clarification that no manufacturers are planning on locking out aftermarket tools, but security gateways may cause some functions to not work temporarily. Expert mode on VW Audi Snap-on Zeus (00:54:08) Advice on using expert mode on VW Audi Snap-on Zeus and the availability of interfaces and online scan tools for newer models. Problems caused by non-factory tooling (00:57:50) Discussion about the daily challenges of fixing BMWs due to problems caused by non-factory tooling. Remote programming and scam tool manufacturers (00:59:29) Exploration of the rise of remote programming services offered by scam tool manufacturers and the potential risks involved. Recovering modules and dealing with software numbers (01:02:11) Explanation of the process of recovering modules, including the use of factory as-built data and dealing with software numbers that have been tampered with. The use of Forscan for programming (01:04:45) Discussion on the use of Forscan for programming and how it can be helpful in manipulating as-built data. Missing as-built data (01:07:17) Discussion on missing as-built data and the possibility of it being a result of a file upload error. Finding and purchasing a Mercedes factory scan tool (01:11:52) Discussion on resources and process for acquiring a Mercedes factory scan tool, including the need for a separate credit card. Accessing service information and becoming a staff member (01:12:24) Exploration of resources for service information, including the importance of becoming a staff member and accessing knowledge articles on the CRM landing page. Ford light and vehicle security professional credentials (01:14:03) Discussion on the Ford light tool, its features, pricing, and the addition of PATS programming. Mention of vehicle security professional credentials and insurance requirements. The insurance agent issue (01:20:26) Explains the problem of using the wrong insurance agent when trying to get insurance for a mobile diagnostic business. Using scan tools for non-drivability issues (01:21:40) Discusses the importance of using scan tools to diagnose electrical, body, and comfort access problems in vehicles. Troubleshooting HVAC module issue (01:23:57) Describes a case study of a common problem with the AC compressor clutch and how to use scan data to determine if the HVAC module is the issue. The AC Compressor Code (01:27:00) Explains how clearing a code can temporarily fix the AC compressor, but the code will turn off the compressor again when it sets. Aftermarket Blower Motor Speed Controller (01:27:54) Warns against using aftermarket speed controllers for blower motors, as they can cause the AC to stop working. Using Data PIDs for Diagnosis (01:28:45) Discusses how data PIDs can be used to diagnose issues with starter request, ignition, and immobilizer systems. The importance of vehicle door configuration (01:34:16) Explains how vehicle door configuration data can indicate if someone has tampered with the doors or disabled certain features. The impact of affordable scan tools (01:35:12) Discusses how affordable scan tools can lead to inexperienced individuals causing problems by disabling features like TPMS. The shift in focus for scan tool companies (01:37:14) Explores how scan tool companies are prioritizing coding capabilities over graphing capabilities due to the increasing complexity of vehicle modules. The cable compatibility issue (01:41:52) Discussion about the USB cable compatibility for the VCI tool and the potential risks of using other cables. Possible future updates in scan tools (01:43:36) Suggestion to create a platform to list the known scan tool functions and the challenges of keeping up with updates.
Thanks to our Partner, NAPA AUTOTECH napaautotech.com
Email Matt: [email protected]
Diagnosing the Aftermarket A - Z YouTube Channel HERE
Click to go to the Podcast on Remarkable Results Radio
-
-
By carmcapriotto
COO'S Max Orsborn and Dave Askwith discuss the importance of training and defined leadership in automotive businesses. They highlight the need for effective training that goes beyond just checking boxes, emphasizing accountability and pressure on individuals who attend training sessions. The conversation also touches on the significance of transparency and communication within organizations, focusing on clear communication during promotions and changes. Max and Dave share their experiences as leaders, with insights on admitting mistakes and making adjustments in hiring, as well as the importance of staying true to one's beliefs and vision. Max Orsborn, Gateway Automotive, Bavarian Autohaus, Midway Automotive and Tire, WA. David Askwith, Managing Director, Auto Stream Car Care, MD. David’s previous episodes HERE
Show Notes
The importance of training and its effectiveness (00:02:59) Dave Askwith discusses the need for more training and a better understanding of its effectiveness in automotive businesses. Lack of defined leadership and accountability (00:05:47) Max Orsborn highlights the lack of defined leadership and its impact on accountability and consistent understanding of reporting structures. The lack of transparency and communication (00:08:30) Discussion on the importance of transparency and communication in leadership roles and the need for clear communication during major changes in the business. Overcommunicating and addressing discomfort (00:08:55) Importance of overcommunicating and addressing discomfort when making managerial changes and the need to avoid making assumptions. The responsibility of leaders in communicating changes (00:09:32) Discussion on the responsibility of leaders to communicate changes in the business and the importance of being present and involved in the communication process. The importance of face time and trust (00:17:13) Discussion on the significance of spending time in the workplace, observing and building trust with employees. Teaching leadership skills (00:20:42) Exploration of different approaches to teaching and developing leadership skills, including leading by example and promoting responsibility and accountability. The importance of admitting mistakes (00:25:07) Discussion on the importance of recognizing when you were wrong and making adjustments in hiring decisions. Accountability in leadership (00:25:59) Exploration of how accountability can go both ways in leadership and the humbling moments of admitting mistakes. Value of peer groups (00:27:37) The benefits of being part of peer groups and how they can raise expectations and provide insights for success. Thanks to our Partners, AAPEX and NAPA TRACS.
Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 - Nov 2, 2023, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
-
-
-
Our Sponsors
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now