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The Panel:

Carolyn Coquillette of Luscious Garage, San Francisco, CA chairs the ASCCA Connected Cars Committee, serves on the ASCCA Board of Directors and is active in her local San Francisco chapter. She’s also the Founder and CEO of Shop-Ware.  Look for Carolyn’s other episodes HERE.

Dave Kusa is the owner of AutoTrend Diagnostics in Campbell, CA. Dave is very active in Chapter 42 and currently serves as a board member and chapter representative. He has also helped several new shops become ASCCA members. Dave advocates with local legislators on behalf of small businesses and their employees. He contributes to TeamTalk and is a huge resource for members. He was ASCCA’s past president. Look for Dave’s other episodes HERE.

Niko Sougias and his sister Julia work side by side with Charlie and Shelly to carry on the family tradition of Charlie’s Foreign Car Service, one of Downtown Encinitas’s most successful and enduring local businesses. Niko purchased the shop from his father 3 years ago. Charlie’s Foreign Car is a BOSCH service center. Niko is a member of ASCCA and sits on the connected car committee. Niko is a newly appointed BOSCH Car Council member. Also an Encinitas Rotarian. He is Married with 2 kids. Niko now operates the shop with 7 technicians, 3 service advisors, and a parts manager. Look for Niko’s other episodes HERE.

About ASCCA’s Connected Cars Committee

ASCCA’s Connected Cars Committee was established August 1st, 2017 with the mission to “protect the ability of ASCCA membership to do business in California, including safe, secure, and uninterrupted access to vehicle onboard systems and the required tools to fix them.”

Committee members are also active in:

  • National Automotive Service Task Force (NASTF)
  • Society of Automotive Engineers (SAE)
  • California Automotive Wholesalers Association (CAWA)
  • Auto Care Association (ACA)
  • Auto Service Association (ASA)
  • ASCCA Government Affairs Committee

Connected Cars Committee Objectives

Membership Support: The Connected Car Committee supports ASCCA membership, providing:

  • news and analysis of the trends in “connected” cars (telematics and autonomy e.g.)
  • resources for information and training
  • guidance on best practices

Partner Collaboration: The Connected Car Committee will work with ASCCA partners, providing:

  • feedback to partners on “connected” issues as they pertain to California
  • representation in partner advocacy nationwide
  • participation in “connected” related events across the Aftermarket

Government Support: The Connected Car Committee will support the ASCCA Government Affairs

The committee, providing:

  • coordination on “connected” issues; at least one current member on both committees
  • a dedicated mouthpiece (for members and partners) regarding “connected” issues
  • immediate updates on “connected” issues that may be relevant to legislation.

 

Key Talking Points:

  • ASCCA Team Weekend -Reassurance and clarity after learning more about the changing cars in the industry
    • Keynote speaker Fred Gruner- Principal Engineer at NVIDIA
      • Any decision a person makes in less than a second a machine and robot can do it. But human brain compared to supercomputer can still out compute it
      • Autonomous cars can learn
      • How do you operate autonomous vehicles safely? Functional safety- A situation with the absence of unacceptable risk.
      • Can you repair autonomous cars? Yes
      • Security of autonomous cars will be elevated- Need to be prepared with credentials in order to access cars  
    • What’s next?
      • Stay ahead of curve- continual learning and being ready for autonomous cars
      • “Adapt or become obsolete”
      • Get involved with organizations and associations

Resources Mentioned:

  • ASCCA Connected Cars Webpage HERE
  • Luscious Garage Webpage HERE
  • Autotrend Diagnostics Webpage HERE.
  • Charlie’s Foreign Car Webpage HERE.

Thanks to Carolyn Carolyn Coquillette, Dave Kusa and Niko Sougias for their contribution to this podcast.

Leaders are Readers. Go the BOOKS page on the website.

 

Be socially involved and in touch with the show:
Facebook   Twitter   Linked In   Email    Events    Speaking

This episode is brought to you by Federal-MogulEpisode-Logo-Sponsored-By-v1-300x93.pngMotorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com

Click to go to the Podcast on Remarkable Results Radio

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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