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[Podcast] RR 366: Defend Our Marketplace – Keeping Up With Connected Cars


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The Panel:

Carolyn Coquillette of Luscious Garage, San Francisco, CA chairs the ASCCA Connected Cars Committee, serves on the ASCCA Board of Directors and is active in her local San Francisco chapter. She’s also the Founder and CEO of Shop-Ware.  Look for Carolyn’s other episodes HERE.

Dave Kusa is the owner of AutoTrend Diagnostics in Campbell, CA. Dave is very active in Chapter 42 and currently serves as a board member and chapter representative. He has also helped several new shops become ASCCA members. Dave advocates with local legislators on behalf of small businesses and their employees. He contributes to TeamTalk and is a huge resource for members. He was ASCCA’s past president. Look for Dave’s other episodes HERE.

Niko Sougias and his sister Julia work side by side with Charlie and Shelly to carry on the family tradition of Charlie’s Foreign Car Service, one of Downtown Encinitas’s most successful and enduring local businesses. Niko purchased the shop from his father 3 years ago. Charlie’s Foreign Car is a BOSCH service center. Niko is a member of ASCCA and sits on the connected car committee. Niko is a newly appointed BOSCH Car Council member. Also an Encinitas Rotarian. He is Married with 2 kids. Niko now operates the shop with 7 technicians, 3 service advisors, and a parts manager. Look for Niko’s other episodes HERE.

About ASCCA’s Connected Cars Committee

ASCCA’s Connected Cars Committee was established August 1st, 2017 with the mission to “protect the ability of ASCCA membership to do business in California, including safe, secure, and uninterrupted access to vehicle onboard systems and the required tools to fix them.”

Committee members are also active in:

  • National Automotive Service Task Force (NASTF)
  • Society of Automotive Engineers (SAE)
  • California Automotive Wholesalers Association (CAWA)
  • Auto Care Association (ACA)
  • Auto Service Association (ASA)
  • ASCCA Government Affairs Committee

Connected Cars Committee Objectives

Membership Support: The Connected Car Committee supports ASCCA membership, providing:

  • news and analysis of the trends in “connected” cars (telematics and autonomy e.g.)
  • resources for information and training
  • guidance on best practices

Partner Collaboration: The Connected Car Committee will work with ASCCA partners, providing:

  • feedback to partners on “connected” issues as they pertain to California
  • representation in partner advocacy nationwide
  • participation in “connected” related events across the Aftermarket

Government Support: The Connected Car Committee will support the ASCCA Government Affairs

The committee, providing:

  • coordination on “connected” issues; at least one current member on both committees
  • a dedicated mouthpiece (for members and partners) regarding “connected” issues
  • immediate updates on “connected” issues that may be relevant to legislation.

 

Key Talking Points:

  • ASCCA Team Weekend -Reassurance and clarity after learning more about the changing cars in the industry
    • Keynote speaker Fred Gruner- Principal Engineer at NVIDIA
      • Any decision a person makes in less than a second a machine and robot can do it. But human brain compared to supercomputer can still out compute it
      • Autonomous cars can learn
      • How do you operate autonomous vehicles safely? Functional safety- A situation with the absence of unacceptable risk.
      • Can you repair autonomous cars? Yes
      • Security of autonomous cars will be elevated- Need to be prepared with credentials in order to access cars  
    • What’s next?
      • Stay ahead of curve- continual learning and being ready for autonomous cars
      • “Adapt or become obsolete”
      • Get involved with organizations and associations

Resources Mentioned:

  • ASCCA Connected Cars Webpage HERE
  • Luscious Garage Webpage HERE
  • Autotrend Diagnostics Webpage HERE.
  • Charlie’s Foreign Car Webpage HERE.

Thanks to Carolyn Carolyn Coquillette, Dave Kusa and Niko Sougias for their contribution to this podcast.

Leaders are Readers. Go the BOOKS page on the website.

 

Be socially involved and in touch with the show:
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This episode is brought to you by Federal-MogulEpisode-Logo-Sponsored-By-v1-300x93.pngMotorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com

Click to go to the Podcast on Remarkable Results Radio

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  • Have you checked out Joe's Latest Blog?

         13 comments
      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
      And lastly, are all the estimates written correctly? Is the labor correct for each job? Are you allowing extra time for rust, older vehicles, labor jobs with no parts included, and the fact that many published labor times are wrong? Let's not forget that perhaps the most significant labor loss is not charging enough labor time for testing, electrical work, and other complicated repairs.  
      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.
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