Quantcast
Jump to content


[Podcast] RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!


Recommended Posts

Free Training! Unheard of!  Robert ‘Dutch’ Silverstein of A&M Auto Service, Pineville, NC,  is putting up a $4,000 scholarship for a shop owner and technician for ADAS training.  This means TWO guys from the same shop (an owner and his lead tech) can attend this hands-on seminar. ADAS technology is not going away and everyone needs to move on training. You may even decide to become an ADAS calibration center as a result of your training. 

In this episode find out why Dutch is providing this free scholarship from his own pocket to the industry. He believes the industry must step up and get involved with scholarships of all kinds. He also challenges shop owners to determine if they are spending enough time learning how to put money in their pocket through training.

Robert “Dutch” Silverstein started A&M Auto Service, in Pineville, NC, over 19 years ago. He started working part-time out of a rented single bay in the back of a body shop. At that time, he was also a Captain for a major airline.  Ever since he was a boy, the Good Lord gave Dutch the ability of understanding and repairing things mechanical.

As his business continued to grow, Dutch soon recognized the public’s need for an honest, integrity driven, low sales pressure repair facility. A shop that is motivated to educate each customer and address his/her automotive needs individually. One that is focused on doing the RIGHT thing, not some distant Corporate or Franchise Business Model idea of the right thing, but THE right thing for each customer.   Listen to Dutch’s previous episodes HERE.

Time-sensitive scholarship is due by August 5, 2019. Enter “Scholarship” in the subject line. Dutch’s Email HERE.

 

Key Talking Points:

  • In memory of his mom and aunt who were teachers, he is offering an ADAS Scholarship
  • Better the industry. Will you be ready to embrace the new technology
  • Invest in your people. Stop posting your numbers and a picture of your boat. Will, that improve the industry? 
  • $4,000 ADAS scholarship  
    • Focus on ADAS training for two people
    • Draws candidates out of raffle- free to nominate and be nominated and received less than 25 applicants
  • Training
    • Graduate tech schools you have a license to learn- established foundation
    • Need to be a perpetual student after you graduate and continue training 
    • Post-secondary education gives  a license learn
  • As a shop owner, we must give back
    • Give back to your community, invest in people that keep business running
    • All talk but no action about bettering the industry
    • Keep updated with changing technology instead of sending customers to dealerships 
    • Prioritize where you spend money- training
    • Hire people who have the same values as you- integrity-driven  
    • Dutch concentrates on a relationship-based business model with customers
  • Being an ADAS calibration center is a short term goal

Talk soon,

 

 

 

Resources:

  • Thanks to Dutch Silverstein for his contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

Listen-To-Learn-TRANS.png

Newsletter-Subscribe-1200x75.png

Be socially involved and in touch with the show:
Facebook   Twitter   Linked In    Email    Events    Speaking

Subscribe to a mobile listening app HERE.

App-Rendering-16.png

 

Since 1989 TRACS has been the industry’s leading shop management system. And in the last 30 years it’s gotten better and better. Today TRACS Enterprise offers even more of the features AutoCare Center owners want—things like a powerful interactive scheduling calendar, faster and streamlined work flow, plus streamlined parts ordering and purchasing options. And there’s more—Punch-out to Mitchell ProDemand, NAPA-AutoCare-Logo-Vert-A.gifmobile VIN capture, and multi-shop capabilities. That means you can count on TRACS Enterprise to help drive your success today and well into the future.

Learn more about TRACS Enterprise and the hundreds of other benefits the NAPA family has to offer. Talk with your servicing NAPA store or visit www.NAPAAutoCare.com.

 

Click to go to the Podcast on Remarkable Results Radio

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         13 comments
      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
      And lastly, are all the estimates written correctly? Is the labor correct for each job? Are you allowing extra time for rust, older vehicles, labor jobs with no parts included, and the fact that many published labor times are wrong? Let's not forget that perhaps the most significant labor loss is not charging enough labor time for testing, electrical work, and other complicated repairs.  
      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.
  • Similar Topics

    • By carmcapriotto
      Get a behind-the-scenes look at shop owner Tom Sciortino's new ADAS unit. Find out why he waited until now to purchase it, the learning curve with service information, why it is important to educate both the customers and local shops, and a step-by-step guide to how it works. 
      Tom Sciortino, Total Automotive, Buffalo, NY. Tom’s previous episodes HERE
      Show Notes:   Autel 900- ADAS unit plus it's an alignment machine We have to educate not only the consumers but the other shops, because any change in geometry, any change in the vehicle, you should at least confirm that it's in calibration. It may not always set a trouble code.  Learning curve to find service information You have to be able to read service information and be able to follow procedures. Static and dynamic calibration Use the scan tool for the calibration process to access the computer system, scan the vehicle, and also communicate with the equipment to move the equipment up, down, and go ahead and do the adjustments There's also a screen up mounted high, so you can rotate that towards the car. It's a touchscreen so you don't have to keep coming behind the unit. The software walks you through the process step by step. It tells you what targets to set up, what steps to do on the equipment, what adjustments to make on the equipment, and walks you through it step by step. Documentation is huge because of the liability involved if someone gets into an accident. Digitally attach reports to work orders and take pictures with a tablet.  Organize targets in cabinets with labels Lighting is crucial- changing the entire shop to LED and painting the ceiling
      Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
      Connect with the Podcast:
      -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections
       


      Click to go to the Podcast on Remarkable Results Radio
    • By ASOG Podcast
      Free Diagnostic Time: Is It Worth It for Auto Repair Shops?
    • By carmcapriotto
      This shop is too slow. This shop is too busy. This shop doesn’t know either way. It wasn’t long ago that we heard a good bit of chatter regarding shops who were experiencing slow days but most recently we have experienced shops on the other end of the spectrum. They’re too busy and have mentioned pausing their marketing. In this episode, we discuss what shops can do to shift their marketing instead of stopping all together.
      Talking Points
      The too-busy shop trend - sound crazy, but true. Mistake: stop marketing. Busy today does not mean busy tomorrow. Stopping all marketing creates a roller coaster effect Everything is great until one day it isn’t Do you own a business or do you own a job? It’s time to grow up. Never stop marketing; pivot instead. Change messaging to less sales/promotion and more culture Start hiring Focus on brand building Messaging Shift to: More company culture Brand awareness Great Place to work Customer Acquisition Ads Community Relations Social Media SEO Customer Retention Emails Texting Social Media    
      Thanks to our partner, RepairPal. Visit the Web HERE
       
      How To Get In Touch
      Website - https://independentautodieselrepair.com/ 
      Facebook - https://www.facebook.com/IndependentAutoandDieselRepair
      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected] 
      Click to go to the Podcast on Remarkable Results Radio
    • By rabail_mushtaq
      Hey there,
      Amplify 2023 is just around the corner and we can't wait! The conference will be the first-of-its-kind event for auto repair shop owners, powered by AutoLeap, featuring:
      13 sessions from industry experts and seasoned shop owners
      14 top associations and training institutes 
      The conference will also offer unique opportunities for you to network with your peers, play games and win exciting prizes: 
      Discuss all aspects of shop management in a networking lounge
      Snap your best picture to take part in a photo contest
      Test your trivia skills with fun quizzes
      Top the leaderboard by competing for the most points
      Take your observation skills into action by participating in a scavenger hunt
      Join in on the after-party
      You will have the chance to win big. Our prizes include:
      Kamado Joe Joe Jr. 13.5 inch Portable Charcoal Grill
      DEWALT Mechanics Tool Set - 192 piece
      Bose QuietComfort 45 Bluetooth Noise Canceling Headphones
      Samsung Galaxy Tab A8
      And much more! 
      Register today and join us at Amplify on March 24 for a full-day immersive virtual experience starting at 9 AM ET.

       
    • By ASOG Podcast
      Opening a Shop? Don't Make This Critical Mistake!


  • By nptrb, in Automotive Industry,

    By nptrb, in Automotive Industry,

    By nptrb, in Automotive Industry,

  • Our Sponsors



×
×
  • Create New...