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[Podcast] Managing Holiday Stress Amid the Pandemic - Dr. Dave Weiman [RR 593]


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Dr. David Weiman is the president of Weiman Consulting, a leadership consulting firm in Philadelphia PA. He is also an adjunct Assistant Professor at Widener University’s Institute for Graduate Clinical Psychology, and he is a Certified Performance Coach through Johnson & Johnson’s Human Performance Institute.

Dr. Weiman has been quoted in BusinessWeek, the Los Angeles Times, Men’s Health, Entrepreneur, and many other publications. He has also been a guest on Fox News Philadelphia, Money Matters TV, and numerous podcasts, where he shares insights about the psychology of success, motivation, and more. You can check David’s other episodes HERE.

Key Talking Points

  • Continuing traditions should be kept up the best you can.Relive the memories
  • Some feel lonely at this time of the yearSome get their energy from other people
  • Some get their energy from being alone
  • Some issues of the pandemic are another layer of concern or worry to be safe that can cause stress or the blues.
  • Maintain routines especially during the holidays. It gives our lives a sense of structure and stability and helps provide continuity over time.
  • Things that spark joy. They are touchstones for you.
  • We choose what to think about in any given moment
  • We can turn off bad news. There is an on-off switch or mute button on our TVs and phones
  • Recognize what is the same to find stability 
  • Some people love change, some don’tSome love change
  • The ones that don’t, think about what is staying the same
  • In zoom meeting, you can see the environment that your friends and colleagues live in 
  • Our time horizon for planning is shorter because of the pandemicThe cone of uncertainty is shorter for the time being
  • Consider your team and your customer as it comes to the stress they may carry because of the pandemic and at the holiday time
  • Be an optimist but a realist at the same time
  • We usually have more than one option to solve a problem
  • As a business owner, your values and purpose don’t change as you go through stress and the tough time this holiday can create personal stress.That is the foundation of strength in your company, your people, and your life
  • Connections are key. Having trust in other people
  • Consider the impact on you. Reach out and touch someone Example praise someone for what they do for you
  • Write a card or letter is very powerful
  • Referencing is storytellingExample of competency or value that has made your business successful
  • If you are invited to a holiday party and you do not want to go, even though the people who invited you don’t want you to get Covid-19, you can say I’m not available this year but can’t wait to get together next year.You do not need to give a reason
  • Dave Ramsey says No.; is a complete sentence.
  • Focus on the little things and what delights you and makes you happyConnect with other people

Resources:

  • Thanks to Dave Weiman for his contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP's HERE
  • Find every podcast episode HERE.
  • Every episode is segmented by Series HERE.
  • Key Word Search HERE.

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Click to go to the Podcast on Remarkable Results Radio

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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